Automotive Customer Service Professional

Automotive Customer Service Professional

18 Sep 2025
Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Automotive Customer Service Professional

Steubenville Pike Auto operates an auto repair shop, auto body shop and used car facility on 5 acres in the heart of Robinson Township. We are experiencing rapid growth and are looking to hire an additional Customer Service Professional to help us work with our customers regarding their auto service needs. This position will interact with customers at all 3 of our departments at Steubenville Pike Auto (Repair, Body, Sales)

Qualifications

Outgoing personality and strong communication skills - both written and verbal

A team player with a positive, can-do attitude

Experience in automobile dealership, parts store or independent repair facility (preferred, not required)

General knowledge of vehicle operations

Professional appearance

Valid driver's license in good standing

Ability to lift and move objects weighing 10 - 25 lbs

Ability to drive cars and trucks

Responsibilities

Greet customers and clearly write the general nature of automotive needs

Notify customers of other repairs or maintenance identified by technician

Provide customers with estimates of repairs and anticipated time of completion

Verify method of payment

Maintain the optimum Customer Satisfaction

Administer appropriate warranties

Test drive vehicles as necessary

Notify customers when repairs are completed

Assist in the presentation and sales of used vehicles

Coordinate with auto insurance companies regarding insurance claims

Benefits

We provide:

Full-time position with starting salary of $40,000 plus bonus opportunities.

UPMC health insurance, dental, vision, life insurance

Company matched IRA program

No evenings

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