Business Travel Sales Manager

Business Travel Sales Manager

26 Aug 2024
Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Business Travel Sales Manager

Reference #: 4d041f26-6715-4f68-a98a-163ffda8fa06

DescriptionWhen you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent. We stand out in the hospitality industry because we believe in our people and our culture.

Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.

Our full-time associates enjoy competitive salaries and a generous benefit package including:

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid vacation, sick, and holiday time

Tuition Reimbursement

STD/LTD

Group Life Insurance

All associates are eligible for:

Free employee meals

Hotel discounts (including friends and family discounts)

Employee Assistance Program

Summary of Responsibilities:

Reporting directly to the Director of Sales and Marketing, the Business Transient Sales Manager is responsible for handling all aspects of Sales for individual transient sales efforts. He/she will be responsible for developing and maintaining a customer base for the local market.

Research, identify, target and solidify relationships with new and existing Corporate, Leisure and Consortia accounts

Meet and exceed monthly revenue and sales activity goals by conducting weekly sales calls to existing accounts, as well as uncovering new business

Develop existing accounts and conduct quarterly reviews with Travel Managers of the local market to ensure accounts are on pace to meet targeted goals

Prepare weekly reports highlighting market trends, account development and new prospects

Pursue opportunities in untapped Markets for Individual transient sales efforts and including Corporate and Leisure Travel market segment focus.

Handle account details so that all pertinent aspects of solicitation and closing are completed and documented

Some travel required to conduct outside calls and promote the hotel to accounts including corporate travel agencies

Increase brand awareness through involvement in travel related organizations

Represent the hotel with prospective customers to provide necessary information on hotel facilities and services while determining levels of interest and opportunity.

Prepare monthly Agency 360 Reports with market analysis

Develop measurable targeted action plans for account penetration and growth

Assist with annual RFP negotiations

Maintain relationships with Crescent Hotels & Resorts Global Sales Teams

Conduct site inspections with targeted clients along with existing clients

Conduct in-house events with the corporate travelers

Education and Experience:

Four-year college degree in hospitality management, marketing, business or related degree or equivalent experience.

Strong understanding of the Fairfax market is highly preferred

Knowledge of Corporate, Leisure and Consortia Markets

Skills and Abilities:

Proficient in Microsoft Word, Excel, and PowerPoint

Working knowledge of Marriott brand reports and TravelClick product tools

Effective listening, verbal, written, negotiation, presentation, and closing skills

Ability to assess customer needs, understand market dynamics and prepare presentations / proposals tailor for individual clients

Meet / exceed expectations for prospecting calls, appointments, presentations, and proposals.

Organizational skills that result in accurate, timely, and thorough work.

Strong professionalism, diplomacy, selling skills, and work habits

Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure

Compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions

Must satisfy and comply with the legal requirements for employment within the jurisdiction

Marriott Brand and Full Service experien e preferredEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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