Registration Representative (Reg FT)

Registration Representative (Reg FT)

12 Sep 2024
Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Registration Representative (Reg FT)

Registration Representative (Reg FT)Position Title: Registration Representative (Reg FT)Department: RegistrationCampus: Allegheny CampusBenefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts.Remote Work Option: HybridWork Hours: Monday - Friday 9:00 am-5:00 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department, particularly during peak enrollment periods of January and August.Salary Grade: SEIU D - $17.86Job Category: Office Support Staff/Maintenance/HousekeepingEmployment Type: Regular Full-TimeJob Slot: 0696Job Open Date: 7/3/2024Job Close Date: 7/23/2024General Summary: Performs a variety of general clerical duties for the registration department, which includes providing customer service, preparation of correspondence and reports, screening telephone calls and visitors, filing, and scheduling.Requirements:

Education and Experience: High school diploma or GED plus one year of relevant experience gained from working in an office environment.

Certifications/Licensures: N/A.

Skills/Abilities Requirements: Should be able to tactfully and courteously answer questions and provide information. Knowledge as related to the specific needs of the department to perform responsibilities. Ability to travel to perform work duties at any campus or center location within the CCAC system. Must be able to operate various office equipment, including a personal computer, switchboard as needed, and appropriate College software packages or equivalent. Should possess good organizational, customer service, communication, interpersonal and clerical skills. Detail oriented, ability to multi-task meet deadlines and be a team player. Required to have regular and timely attendance.

Physical Requirements: Must be able to work in a general office environment with the ability to sit for at least 2 hours without interruption.Duties:

1. Provides quality customer service to both internal and external customers.

2. Welcome and serve students who visit campus in-person or virtual Welcome Center through drop-in or appointment methods.

3. Monitor and respond to student inquiries and requests received via contact center in a timely manner, by explaining processes and procedures, helping to make appointments, referral to appropriate personnel and processing transactions.

4. Monitor and respond to student inquiries and requests received by email and text message in a timely manner, by explaining processes and procedures, referral to appropriate personnel and processing transactions.

5. Process accurate course enrollment for students to include registrations, adds, drops, swaps, withdrawals and waitlists, according to college policies and procedures

6. Enter change-of-program and pre-requisite waivers received from advisors, department heads or other departments.

7. Monitor waitlists and respond to issues from faculty, advisors, staff and students

8. Update student demographic information for new and returning students to include address, phones, personal email, chosen name.

9. Facilitate the work process between Advising/Registration and the Registrar's Office (duplicate IDs, registration exceptions, rebills, etc.)

10. Assist students with residency appeals, academic renewal, course substitutions, graduation applications, enrollment verifications and transcript requests.

11. Reviews queries and reports for accuracy; troubleshoot, research and correct student rec rds identified through quality-control checks or other offices (financial aid, bursar, etc.)

12. Explain student rights and privacy associated with the Family Educational Rights and Privacy Act (FERPA) and assist students with their requests and process Privacy Requests and FERPA Release forms.

13. Maintain the security and storage of student registration records and other documents (electronic/paper), including the scanning and linking process for document imaging.

14. Prepares and processes correspondence, documents/forms, reports, minutes, surveys and other materials.

15. Performs various scheduling activities.

16. Maintains and orders supplies; receives, sorts and delivers mail.

17. Prepares bulk mailings and participates in clerical preparations and activities for meetings and various college events.

18. Assists with training temporary others; may assign the work of temporary part-time and work- study student employees.

19. Perform all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives.

20. Performs other clerical duties related to specific/unique needs of the department.

21. Performs other related duties as required or assigned.Clearances: Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances, which are available https://ccac.csod.com/ats/careersite/search.aspx?site=13&c=ccac.To view the full job posting and apply for this position, go to: https://apptrkr.com/5600678Copyright ©2024 Jobelephant.com Inc. All rights reserved.https://www.jobelephant.com/jeid-2b8298969117ca49a4a88d48e1d0aefa

Related jobs

  • Reference #: 3136005 Schaedler Yesco Distribution, a proudly local, independent, family and employee-owned electrical distributor is now hiring for a Counter Sales Representative. Now in our 100th year of business, we pride ourselves on our best-in-class culture, amazing working environment, and customer-focused approach to all we do. At Schaedler Yesco, we not only offer a great working environment, but we also offer: Employee Stock Ownership Plan (ESOP) Competitive Salary Quarterly bonuses that are not tied to individual metrics or performance. A comprehensive benefits package including medical, dental, and vision. A generous PTO package. 401k plan with 3.5% match We work Hard, but we go home Happy Summary/ Objective: The Counter Sales Representative plays an important role in supporting our goal of creating lasting value for those we serve by performing tasks to support the branch location and serve as a resource to customers. This position is responsible for offering counter support while exhibiting outstanding customer service skills and a commitment to quality and efficiency. You will work closely with our sales and operations teams to deliver customer experiences that promote and support our products and services, while meeting customer expectations. The Counter Sales Representative promotes our culture, The SYD Way, and our core values to all those they serve. Essential Functions: Serve a group of diverse customers at counters by providing information on products or services Assist customers with product selection and application Share information as it relates to the SYD credit policy, various delivery options, in-house services, and training events Provide feedback on accurate product availability and delivery information Make recommendations for stock items or customer service stock based on branch sales/customer inquiries Maintain a neat, organized, and clean appearance throughout the counter area. Keep shelves, bins, and pegs stocked and properly labeled Be informed and Maintain current vendor/manufacturer promotional materials, displays, banners, sales collateral, and sales reference tools through counter area Responsible for oversight of products on bid and/or sales orders, including but not limited to purchasing from vendors and/or manufacturers, resolve customer problems, communicate lead times, ensure delivery of order, and process credits Work directly with vendors to obtain special pricing, when applicable. Grow sales and gross margin Utilize vendor websites for product searches, pricing, availability and cut sheets. Review and manage daily reports and queues to maintain accurate prioritization and necessary follow-up on bids, open orders, and credits Maintain Will Call orders, which may include calling customers, shipping orders, canceling orders, etc. Perform cycle counts, maintain inventory and location accuracy Manage all inbound and outbound communications in a professional and timely manner Properly maintain daily schedule, e-mail, and voicemail to reflect current activities. Work with Customer Experience Manager and/or Outside Sales to keep account pricing relevant and contact information up-to-date Make outbound calls to house accounts or prospects in effort to grow business, as requested by your manager Assist customers with safely loading their vehicles with purchased products Pursuit of continuing education related to Schaedler Yesco Distribution products, services and solutions. Competencies: Strong verbal and written communication skills. Ability to maintain confidentiality of sensitive and/or customer-related information. Excellent interpersonal skills with good sales tactics. Ability to prioritize work based upon customer need(s). Excellent time management skills with a proven ability to meet deadlines Proficient with Microsoft Office or related software. Willingness to seek continual education regarding newly available products. Supervisor Respons bility This position is not a supervisory role and does not have any direct reports. Work Environment This position operates primarily in a Counter i.e., retail location. This position requires the use of such equipment as computers, internet, phones, and point-of-sale technology. Mental Demands Able to maintain a customer service focused approach to all customer interactions. Strong interpersonal and communication skills. Able and willing to collaborate with different Schaedler Yesco Distribution departments as needed to meet customer needs. Ability to analyze workload and establish priorities based upon customer demand and time sensitive tasks. Ability to make sound decisions that are based upon ensuring customer satisfaction, while in accordance with Schaedler Yesco Distribution guidelines and practices. Physical Demands While performing the duties of this job, the employee is required to: Lift up to 50 pounds at a time. Work on their feet for prolonged periods of time. Safely traverse the warehouse floor when applicable. Ability to use a keyboard and type proficiently. Talk and hear, both in-person and via telephone., Specific vision abilities required by this position include close vision and ability to adjust focus. Travel: Travel is not a daily requirement of this job. Travel to training and/or company events, when applicable may be necessary. Clearances and Certifications: U.S. Citizenship or U.S. Permanent Resident status required. Education and Experience: Previous experience working in electrical sales or distribution required. Must have experience utilizing Microsoft Office products. Previous experience working in a retail or sales environment preferred. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, for this job. Duties, responsibilities, and activities may change at any time with our without notice.

  • Extraordinary Careers. Endless Possibilities.

  • Reference #: 55130 At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world\'s financial system we touch nearly 20% of the world\'s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We\'re seeking a future team member for the role of Associate, Anti-Money Laundering / Prevention / KYC Representative to join our Sanctions and SAR Control team. This role is located in Pittsburgh, PA - Hybrid. In this role, you\'ll make an impact in the following ways: Prepares detailed risk profiles for complex clients and conducts periodic reviews of client profiles for renewal. May provide guidance to AML/KYC/Prevention support staff. Gathers information from independent research, online tools or directly from the relationship manager or client in order to populate risk profiles for new or existing clients. Performs due diligence to ensure accuracy of information. Reviews profiles for renewal process. Reviews work of others. Uses developed communication skills to engage in routine conversations with internal stakeholders and complex external clients in order to support an accurate data-gathering process and resolve any open issues. Reviews standard profiles that have been flagged and escalated for additional review through QSS real time scans or escalated OFAC Sanctions alerts received on transactional reviews. Provides guidance to less experienced AML/JKYC/Prevention support staff. To be successful in this role, we\'re seeking the following: Bachelors degree is preferred. 3-5 years of total work experience preferred. Experience in brokerage, accounting, fraud or law preferred. At BNY, our culture speaks for itself. Here\'s a few of our awards: America\'s Most Innovative Companies, Fortune, 2024 World\'s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 \"Most Just Companies\", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg\'s Gender Equality Index (GEI), 2023

  • Reference #: 59085 Intermediate Representative, Billing At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world\'s financial system we touch nearly 20% of the world\'s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We\'re seeking a future team member for the role of Intermediate Representative, Billing to join the Billing Services team. This role is located in Pittsburgh, PA - Hybrid. In this role, you\'ll make an impact in the following ways: Produces client invoices based on established fee schedules, interprets fee schedules and sets up accounts. Produces more complicated client invoices. Analyzes and interprets fee schedule data, identifying key issues and patterns from partial/conflicting data. Sets up accounts, linking client accounts to appropriate fee schedules, and configures them in the system. Provides solutions to problems in atypical or infrequently occurring situations based on practice and existing precedents or procedures. No direct reports. Provides guidance to less experienced Billing Administrators, as needed. Responsible for the quality and completion of own work. High school/secondary school or the equivalent combination of education and experience is required. To be successful in this role, we\'re seeking the following: High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.2-3 years of total work experience preferred. Experience in financial services preferred or certifications as required by the business. At BNY, our culture speaks for itself. Here\'s a few of our awards: America\'s Most Innovative Companies, Fortune, 2024 World\'s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 \"Most Just Companies\", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg\'s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\'s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

  • Position Overview

  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Job Details

Jocancy Online Job Portal by jobSearchi.