Company DescriptionFairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.Job DescriptionThe Security Manager is responsible for managing processes and standards of life safety, security and rapid response for all guests and colleagues as well as the training of team members in the security department and associates throughout the hotel. In addition, performing administrative task that are required for the department to operate. The candidate is required to have a proven background in Security with strong organizational, administrative and Guest Service skills.Reporting to the Director of Engineering and Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service to both internal and external guest.
Review daily reports, arrival, VIP, group and ensure proper execution of the details therein.
Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas.
Perform colleague bag check and locker check programs within the hotel.
Administers Hotel Key Program, and access for colleagues.
Admin to the security camera system. Provide training to new team members. Ensure that key system is always in working order and report any issues.
Ensures security teamis prepared and has a rapid response culture to all requests.
Ensures security team is prepared and responds to all first aid needs.
Ensures security team is prepared and responds to all guest and colleague incidents and accidents.
Ensures clear, concise and factual reporting of all incidents, accidents and rounds
Attends required meetings.
Ensures team monitors security of all space and assets throughout shift.
Provide Life Safety training during orientation of new associates, coordinating with T&C.
Provide Life Safety Refresher training annually to departments, coordinating with T&C
Provide New hire training for new security team members.
Manage and train CPR, AED, Choking for associates that are required.
Manage and train Fire response for hotel and coordinate drills with PNC.
Manage and train Active shooter program an accordance with Accor standards, coordinating drill with local PD.
Participate in local city government hotel safety meetings.
Drive or assist Director in special projects for department.
Department administrative duties, such as scheduling, Labor meetings, payroll.
Complete required monthly department meeting for security department.
Create and drive a health and Safety committee monthly meeting, finding ways to minimize risk to the property.
Conduct annual loss prevention required audits and follow up on any deficient items.
Ensure department specific OSHA requirements are met.
Manage life safety contact notification tree for emergencies.
Update life safety manuals for departments quarterly.
Ensure cleanliness and organization of security offices.
Manage the lost and found system
Qualifications
Must have a minimum of 2 years previous experience in an upscale hospitality environment.
Previous supervisory experience in a security role
CPR, AED certified.
Excellent leadership, written/verbal communication and interpersonal skills. Strong organizational skills with multitasking prioritization.
Must have schedule flexibility
Additional InformationWhat is in it for you:
Competitive salary and flexible benefit plans
Generous PTO allowances
Employee rates at Accor properties in NCA region
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Our Commitment to Diversity & InclusionFairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESSAll your information will be kept confidential according to EEO guidelines.
