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Req ID:274265
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a IT Security Policy & Compliance Analyst - (Remote) to join our team in pittsburgh, Pennsylvania (US-PA), United States (US).
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Position Overview
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Position Overview
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Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
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FEDERATED HERMES, INC.
Senior Procurement Analyst Technology
Pittsburgh, Pennsylvania
Hybrid Location (office/remote)
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Description & Requirements
Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective \"team\" working environment. The Service Desk Analyst position is responsible for logging, categorizing, prioritizing, resolving or escalating customer incidents and requests. Primary focus is to address incidents that are preventing customers from completing their work and resolving the incident as efficiently as possible. Service requests management is also a priority for the Service Desk. This covers customer requests for software installs, access and password management. Analysts will use team member knowledge, and on-the-job training and knowledge base documents to help customers.
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Technical Support Specialist - TECHN017347
