AECOM has an immediate need for a Traffic Monitoring Operator to work onsite at the PennDOT facility located in Bridgeville, PA.Job DescriptionThe Traffic Monitoring Operator is responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.  Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA.  The environment is a technological hub for traffic operations, which uses a variety of different technologies for the purpose of enhancing safety and mobility. Responsibilities include, but may not be limited to, the following: Managing and logging traffic incidents in an advanced transportation management system softwareCoordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and statusInforming first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination. Other duties as assigned.Work Conditions:May be subject to short or no-notice work assignments during emergency events100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lightingRotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidaysSignificant periods of sitting, CCTV camera viewing, and data entryHeavy volume of telephone, radio and computer usageClosely supervised shift schedule; monitored performance with routine evaluation
