Customer Service & Shipping Specialist

Customer Service & Shipping Specialist

09 Mar 2025
Pennsylvania, Pittsburgh, 15201 Pittsburgh USA

Customer Service & Shipping Specialist

Who We Are: We're a new shipping center on Merchant Street in Ambridge providing reliable packaging and shipping solutions for our community. We're not just about boxes and tape - we're about making sure your important stuff gets where it needs to go, safely and on time.

What You'll Do:

Help customers figure out the best way to ship their items (USPS, UPS, FedEx)

Pack items with care (sometimes fragile or uniquely shaped things)

Manage our mailbox rental service and assist with mail forwarding

Handle document services like scanning and faxing

Process payments and maintain a tidy, welcoming store

Learn about shipping regulations and best practices (we'll teach you!)

Who You Are:

Someone who genuinely likes most people you meet

Reliable and shows up when you say you will

Patient with customers who might be stressed and confused

Comfortable learning new systems and procedures

Detail-oriented (shipping addresses need to be right!)

Thoughtful about processes & making systems better

BONUS if you speak Spanish

What Matters Most: Being dependable and caring about our customers comes first - we can teach you everything else. We're building something special and needed here in Ambridge, and we need good people who share our vision for excellent service.

Hours & Details:

Flexible scheduling with reliable hours

$13 per hour

Locally owned, family operated, independent business

On-the-job training for all shipping carriers and services

PTO accrual

Interested? Please contact us today for an interview time

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