Bilingual Medical Care Assistant - Reading (Reading, PA)

Bilingual Medical Care Assistant - Reading (Reading, PA)

13 Nov 2024
Pennsylvania, Reading 00000 Reading USA

Bilingual Medical Care Assistant - Reading (Reading, PA)

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Planned Parenthood Keystone (PPKey) serves 37 counties in Pennsylvania, home to over half of Pennsylvania residents. We have administrative offices in the Lehigh Valley, Harrisburg, Warminster, and York. We operate 9 medical centers that serve over 22,000 patients annually and offer comprehensive sexuality education that reaches thousands of young adults.

WHY JOIN PLANNED PARENTHOOD KEYSTONE? Because we value...

CHOICE and believe that all people have the basic right to decide freely and responsibly whether and when to become parents.

DIVERSITY throughout all aspects of our work.

OUR COMMUNITY and we promote an environment of mutual support, trust, and respect.

EDUCATION and we promote responsible decision-making.

EXCELLENCE and believe it is integral to all that we are and all that we do.

Planned Parenthood Keystone is looking for a...

Full-Time (35 hours/week), Non-Exempt, Bilingual Medical Care Assistant at our Reading Medical Center. A Medical Care Assistant is responsible for providing exceptional customer service to our patients while serving as a member of our dedicated team of medical center employees.

Here at Planned Parenthood Keystone we have a passion for creating a culture of exceptional customer service. So, we are looking for people that will not only continually exceed our patient's expectations, but will also take pride in cultivating positive relationships with patients and fellow employees.

The responsibilities of this position may include, but are not limited to:

Perform general reception duties including answering phones, scheduling appointments, and greeting & assisting patients/ visitors

Serve as the first point of contact for maintaining efficient work flow. Alert appropriate staff to any issues that may affect patient flow

Accurately register and update the patient record, verify income and program status and update as necessary, including verifying purpose of the patient’s visit, assigning appropriate electronic template, and updating the patient information in the practice management system

Determines and collects patient fees, receives and records current charges, payments of accounts, records balance due at the end of the visit

Inform patients about general reproductive health care, abortion services, all FDA approved birth control methods, sexually transmitted disease testing and treatment, HIV testing, safer sex, and medical center procedures

Provide factual, unbiased information to patients seeking abortion. Describe the difference between medication and surgical abortion

Educates patients of fees, visit procedures, contraception, STDs, etc.

Counsel patients on pregnancy outcome electives in a non-directive manner including adoption, abortion, and parenting. Provide community referral resources

Provide room assistance for specialty procedures including, but not limited to colposcopy and loop electrosurgery

Performs appropriate lab procedures including venipuncture, urine dipstick, weight, blood pressure, anemia and RH factor tests

Supports Advanced Practice Clinicians (APCs) by prepping patients, labs, and supplies

Performs infection control tasks in accordance to Planned Parenthood, CLIA and OSHA guidelines when working with specimens and cleaning instruments

Maintain facility for cleanliness, appropriate instruments, and optimum supply levels. Maintain equipment for proper functioning in accordance with the policies and standards of Planned Parenthood and regulatory agencies

Adhere to all HIPAA and patient privacy regulations. Maintain patient and medical center confidentiality

Comply with all medical protocols, policies and procedures, including any federal & state laws and regulations governing the services provided by Planned Parenthood

Work collaboratively with center team to meet patient needs, individual/center productivity levels

Qualifications:

Bilingual English/Spanish Required

Good interpersonal, problem solving, and communication skills

Ability to read and interpret documents such as policies and procedures

Ability to write routine reports and correspondence

Ability and willingness to work a flexible schedule including nights and weekends

Computer literacy, including competence in affiliate email, Internet, and patient management systems software

Strong commitment to quality healthcare and excellent customer service

Ability and willingness to travel. Reliable means of transportation

Education and Experience:

Completion of an accredited high school program or equivalent is required; further education and/or training preferred

Additional training and/or education in reproductive health or medical services is desirable

Active Medical Assistant or Nursing Assistant Certification or a minimum of one year of experience working in a healthcare setting preferred

Salary & Benefits:

Compensation for this position is $13.00 per hour during training period

Medical, Dental, and Vision coverage options for you and eligible dependents

Short Term Disability

Life/AD&D and Long Term Disability policy voluntary coverage options

401 (k) Retirement plan with up to 2% employer match

Generous vacation, leave, and holiday benefits

Planned Parenthood is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local laws.

HOW TO APPLY

Please use link below to apply for this position:https://jobs.lever.co/ppkeystone/b2b8b11f-7f6e-4ddc-b1f8-f4539f72c166?lever-origin=applied&lever-source%5B%5D=Craigslist

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