Join The Wright Center's Clinical Administrative Assistant team!Join The Wright Center for Community Health as a Clinical Administrative Assistant and transform your career!Are you ready to make a significant impact on community health? At The Wright Center, we're looking for enthusiastic Clinical Administrative Assistants (CAAs) who are eager to contribute to a mission-driven environment and excel in a dynamic setting.As a Clinical Administrative Assistant, also known as a "Medical Front Desk Receptionist" or the "Captain of the Ship", you'll be an essential part of our dedicated clinical care team. In this role, you will be the face of our health center, guiding patients through their clinical experience with your exceptional multitasking and customer service skills.Thrive in a fast-paced, outpatient care environment where every day presents new challenges and opportunities. Embrace a fulfilling career where your contributions drive meaningful change and enhance the well-being of our community. Come be a part of something bigger - where your role matters and every day offers the chance to excel!Here are some of the main functions of our Clinical Administrative Assistants:
Welcome patients, verify their information, and check them in for appointments.
Schedule, reschedule, and confirm patient appointments, and manage the appointment calendar in the electronic health record system.
Answer and direct phone calls, respond to inquiries, and handle appointment related requests.
Maintain and update patient records, ensuring accuracy and confidentiality
Process patient payments and assist with insurance verifications and claims.
Communicate with clinical team to ensure smooth patient flow
Provide exceptional service to patients, addressing their needs and concerns in a professional and courteous manner.
An eligible candidate should have the following minimum qualifications:
A minimum of 1-2 years of experience in a customer service role
Exceptional communication and customer service skills
At The Wright Center, we offer awesome benefits!
Medical, dental, and vision coverage offered on day one
Significant employer contribution to medical plan options
100% paid dental and vision coverage
HSA + FSA contribution
Up to 3 weeks PTO
Up to 11 paid holidays per fiscal year
8% employer contribution to 403b retirement plan after one year of service
Plus more!
The rate of compensation for this position is $16.50 per hour. Clinical Administrative Assistants also receive an additional $1.50 per hour shift differential for working during weekends and holidays, as part of the rotation schedule.
