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The Production Manager reports to the VP of Operations and is a key member of our “Customer Ready!” quality team. This position’s primary role is responsible for directing production and plant activities including safety, operations, inventory control, receiving/shipping (logistics), staffing management, equipment maintenance and building maintenance for the facility. This position also has responsibility for customer management support, regional Rotech support, MQS network support and strategic programs affecting the business, as requested by the VP of operations.
Duties and Responsibilities
Lead by example in all plant activities, to include regular engagement in all important plant operations and jobs.
Establish operational procedures for all plant activities (SOPs, JSAs), such as verification of incoming and outgoing shipments, handling and disposition of materials, keeping warehouse inventory current (unfinished, parts and supplies, finished), managing month end close inventory counts, resolving discrepancies, sorting and repair of kegs or pallets, cleaning and processing assets, maintenance of equipment and building areas, environmental compliance requirements and customer management.
Oversee full operation of safety, quality, sorting, repair and decanting of kegs, as well as full operation of pallet management.
Ensure accuracy of production reporting, including daily production, quality, hours, timesheets, etc.
Confer with customer’s department leaders to ensure coordination of plant activities with other functions such as production, logistics, planning, IT, sales, accounting, and purchasing.
Manage the production quality, staffing costs, service levels and improvements.
Directly supervise a team of leads, warehouse and production specialists and temporary employees to maximize productivity and efficiency including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work closely with Landlord in coordinating lease-based maintenance, visits and lease documentation updates.
Maintain accurate inventory data in M’s accounting systems, including data entry and reporting.
Oversee logistics to include shipping and receiving of product; ensure accurate recordkeeping, bill of ladings and required paperwork. Direct warehouse transfers and ensure efficient storage capacity.
Manage warehouse safety to include proper stacking & warehouse organization, forklift operation / certification, and proper job and safety training. Identify and resolve safety concerns or hazards.
Maintain a clean and safe work environment to include proper sorting, pest control, storage optimization, and utilize the 5S model of lean manufacturing practices.
Drive general lean principles and continuous improvement ways of thinking.
Make sure that all operational equipment is properly maintained and kept in optimal operational condition.
Supervise material handling equipment preventative maintenance for forklifts, shrink wrappers, scale, loading docks, and any additional equipment.
Oversee and direct all building maintenance to include garbage, cleaning floors and racking, and overall organization, including the salvage of damage or used materials.
Create a culture of safety, quality, productivity, and cost ownership throughout the plant operation, while promoting efficiency.
Develop future leaders willing and able to fill leadership roles within the organization as M continues to expand.
Become knowledge experts at all things operations, kegs and pallets.
Effectively communicate with customer and strategic partners to include Rotech visits, direct customer visits and guiding corporate logistics in their communications with the customers.
Required Skills & Competencies
Establishing High Standards and Getting Results: sets challenging but attainable goals for themselves and their plant. Focus on safety, quality, customer service and cleanliness.
Encouraging Teamwork: establishes common objectives with joint accountability among the team members.
Improving the Organization: assumes responsibility for the success of the organization and their employees and takes a leadership role in moving the organization forward.
Effective Delegation: achieves organizational objectives through others.
Exhibit sound decision making skills and judgement, understanding business implications of decisions and aligning work with strategic goals.
Ability to provide solutions to complex issues and de-escalate situations successfully.
Effective Communication: provides timely and concise information to help others do their jobs better.
High attention to detail and accuracy in work while understanding all aspects of production and issues that may affect operations.
Required Qualifications
Bachelor’s Degree or equivalent
6 years of progressive experience in a manufacturing role
2 years of lead or supervisory experience
Sound project management capabilities with the ability to organize and manage multiple projects simultaneously from origin through execution.
Advanced knowledge of Microsoft Office (Word, Excel, Outlook)
Lean Six Sigma, or similar training / certification
For more information, see https://microstarlogistics.com/careers/
