Job Description:Position Summary The Deco Order Management Administrator is a vital and supportive member of the Deco Management Team. Administrators will be responsible for maintaining information and assisting with process/reporting improvement that will be integral to supporting our departmental functions. The perfect candidate must have superior organizational skills, vast knowledge of processes and procedures, and a meticulous approach. Responsibilities
Emphasize the importance of teamwork in achieving our goals efficiently and effectively, leveraging each team member’s strengths and ideas.
Execute reporting using several platforms and extrapolating data
Consistently provide reports as requested daily/weekly/monthly/periodic basis.
Identify trends in reporting
Assist with maintaining existing orders and credits
Ensure errors are reported and actioned to the appropriate group.
Foster relationships with team members while working independently.
Provide feedback for process improvement.
Assist with process improvements including but not limited to process testing
Communicate essential information with management and team leads.
Ensure business goals, deadlines, and performance standards are met.
QualificationsQualifications High School diploma or GED required. (college degree preferred)
Minimum 2 years, or equivalent experience with Order Management. (or equivalent skills for outside applicants)
Strong English written and verbal communication skills and customer service skills.
High proficiency in Microsoft Excel
Experience with Tableau a plus
Results-driven must thrive in a fast-paced environment with many competing priorities and deadlines.
A positive, proactive approach to completing tasks
Strong technical skills to efficiently utilize multiple software programs and platforms.
Creative problem solver and empathy towards customers and teammates alike.
Strong attention to detail and excellent analytical skills.
Ability to manage time and work efficiently with minimum supervision.
Strong interpersonal skills to work effectively with internal departments.
Work Environment This job operates in a remote/hybrid professional office environment. No planned travel is required.
Disclaimer and Required Notices
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
ab| Prime is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
For more information about our commitment to equal employment opportunity, please review EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) EEO is the Law Poster Supplement . abPrime participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf) .
