Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryLeads a team responsible for the development and implementation of employee engagement strategies, programs, and projects that contribute to increased talent retention, productivity, and an engaged workforce that is positioned to meet customers’ evolving needs. This includes driving cultural awareness initiatives and implementing trainings and practices that move the Division towards a more inclusive and engaged environment. The Engagement COE aligns engagement strategies with Northeast Division’s mission, purpose and values. The ideal candidate will work closely with our division and region HR teams and in collaboration, create, execute and assess engagement strategies and plans to cultivate a highly engaged workforce. The role will report to the VP, Organizational Development and DE&I for the Northeast Division.Job DescriptionCore Responsibilities
In consultation with HQ, Division, Region, and function leaders, develop and implement Division-wide engagement strategies and programs, with a focus on ensuring an inclusive and positive employee experience.
Manage a team of engagement professionals to lead the execution and adoption of engagement practices, in collaboration with headquarter and region Engagement Leads.
Be a strategic and consultative resource to division and region HR teams and business leaders, providing coaching, advice and counsel regarding engagement initiatives, goals, and objectives.
Collaborates with diverse cross-functional teams and leverage external best practices to identify and implement regular enhancements to engagement programs as part of continuous improvement efforts to drive organizational health excellence.
Provide leadership and oversight for NED reward and recognition strategies and determine enhancements to the existing framework that support employee engagement and retention. Drive Great Place to Work initiatives.
Leads the creation and deployment of audience specific communication and education on engagement programs to promote positive outcomes. Determines methods to provide informational opportunities for supervisors and employees about engagement initiatives, leadership behaviors, and inclusion efforts.
Partner with change management team on large change initiatives. Collaborate with key stakeholders to identify and discuss mitigation plans for potential engagement risks in connection with larger NED change initiatives, leverage data and analytics reporting and influence leaders and HR partners on recommendations.
Build plans to support the NED culture and employee experience, inclusive of our unionized employees.
Routinely uses data and analytics to produce data driven talent and engagement insights that inform strategic decision making; leverages an analytical framework to measure success of engagement initiatives, in partnership with talent management, DE&I and change management COEs.
Lead engagement team as they build strategies to elicit feedback through employee surveys, focus groups, and employee engagement programs to support a data-driven approach to continuous quality improvement. Partners with leadership and employees to develop and implement action plans.
Ensures positive and respectful work environment through positive reinforcement, modeling desired behavior, providing adequate work tools, and administering policies fairly and consistently.
Develop/Design Organizational Health strategy & HR Tools that support and are in alignment with NED business goals and talent strategy.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Professional Experience and Qualifications:
Demonstrated leadership and managerial experience
Record of accomplishment with program implementation, strategic planning, and managing across multiple important priorities.
Ability to analyze data including metrics for employee engagement, talent acquisition and turnover to drive decision making
Demonstrated experience with identify risks/challenges, providing solutions, resolving risks/challenges, and overcoming hurdles to drive results.
Experience successfully leading and developing people.
Track record of effectively consulting and partnering with the business including but not limited to leading people strategies, working with highly sensitive data.
12+ years of related experience, preferably in HR Business Partner and/or HR COE type roles.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience10 Years +
