Administrative Officer 1Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4743460) ApplyAdministrative Officer 1Salary$50,836.00 - $77,321.00 AnnuallyLocation Dauphin County, PAJob TypeNon-Civil Service Permanent Full-timeJob NumberN-2024-12522DepartmentDepartment of General ServicesDivisionGS Enrgy and Res Mgmt OffOpening Date12/09/2024Closing Date12/13/2024 11:59 PM EasternJob Code08630Position Number50694305UnionNon-UnionBargaining UnitA3Pay GroupST06Bureau / Division Code00153800Bureau / DivisionEnergy and Resource Management OfficeWorksite Address401 North StreetCityHarrisburg, PennsylvaniaZip Code17120Contact NameGreg KnerrContact Emailgknerr@pa.gov
Description
Benefits
Questions
THE POSITIONAre you interested in a unique opportunity where you will gain an in-depth expertise in SAP/ESS workflows and utility bill management, making you an essential asset in ensuring seamless payment processing for the commonwealth? As an Administrative Officer you will be empowered to develop and maintain high-level knowledge of budgetary and Comptroller Operations guidelines, handling crucial functions that directly impact payment accuracy and timeliness. Apply today to become an essential part of the Department of General Services! DESCRIPTION OF WORKAs an Administrative Officer, you will act as the primary point of contact for assigned utility bills where your expertise will help you resolve billing issues and work directly with utility providers to address any discrepancies. You will have the opportunity to utilize cutting-edge energy management tools, giving you the chance to contribute to impactful energy efficiency initiatives across the state. This role provides meaningful collaboration with internal stakeholders, utility representatives, and energy consultants, allowing you to build valuable professional networks while contributing to important energy and cost-saving efforts. Within this role, you will be responsible for reviewing and processing non-PO utility invoices for payment approval through SAP/ESS, ensuring compliance with data entry requirements and Comptroller Operations guidelines. You will be developing expertise in SAP/ESS workflows and the Office of the Budget’s guidelines for processing utility invoices, correcting any issues that could delay payments or lead to reversals. You will be required to respond promptly to audit requests or inquiries from Comptroller Operations and the Department of Treasury, addressing any errors. Additionally, you will acquire a high-level understanding of alternative utility payment processes and how these interact with SAP/ESS, enhancing their capacity to manage utility payments effectively. You will become proficient with the Commonwealth's utility bill management system as you manage data configuration, reporting, and manual data entry. Additional responsibilities include:
Addressing inquiries from utility providers
Using SAP tracking tools to retrieve missing utility bill images
Building relationships with internal stakeholders, utility representatives, and energy consultants
Providing administrative support for DGS energy management initiatives and general assistance with energy program outreach
Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=50694305)
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and will be discussed during the interview.
Telework: You may have the opportunity to work from home (telework) part-time, up to 2 to 3 days per week, upon successful completion of training. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
Two years of experience in varied office management or staff work; and bachelor's degree;or
Any equivalent combination of experience and training.
Additional Requirements:
You must be able to perform essential job functions.
Preferred Qualifications (not required):
Experience processing invoices, specifically non-PO invoices
Experience using SAP or similar enterprise software for invoice payment processing
Experience working with utility bill management systems or databases, including data entry, configuring information, or running reports
Experience in resolving utility billing discrepancies by contacting providers directly (e.g., handling meter issues, misreads, and account errors)
Experience building and managing professional relationships with stakeholders such as utility representatives, internal departments, or consultants to support utility or energy-related projects
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !See the total value of your benefits package by exploring ourbenefits calculator.Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 How many years of full-time experience do you possess in varied office management or staff work?
2 years or more
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess a conferred bachelor's degree or higher? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Yes
No
04
If you answered NO to the above question, how much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
120 credits or more
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
05
Preferred Qualification:How many years of experience do you have in processing utility invoices, particularly non-PO invoices?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
06
Please list the type of experience you have and which previous employer provided this experience. If this does not apply, type N/A.
07
Preferred Qualification:How many years of experience do you have using SAP or similar enterprise software for invoice payment processing?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
08
Please list the type of experience you have and which previous employer provided this experience. If this does not apply, type N/A.
09
Preferred Qualification:How many years of experience do you have working with utility bill management systems or databases, including data entry, configuring information, or running reports?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
10
Please list the type of experience you have and which previous employer provided this experience. If this does not apply, type N/A.
11
Preferred Qualification:How many years of experience do you have in resolving utility billing discrepancies by contacting providers directly (e.g., handling meter issues, misreads, account errors)?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
12
Please list the type of experience you have and which previous employer provided this experience. If this does not apply, type N/A.
13
Preferred Qualification:How many years of experience do you have building and managing professional relationships with stakeholders such as utility representatives, internal departments, or consultants to support utility or energy-related projects?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
14
Please list the type of experience you have and which previous employer provided this experience. If this does not apply, type N/A.
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov
