Clerk Typist 3 (Local Government) - Luzerne County C&YPrint (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4509169) ApplyClerk Typist 3 (Local Government) - Luzerne County C&YSalary$33,482.31 AnnuallyLocation Luzerne County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-84385-L0033DepartmentLocal GovernmentDivisionHS Luzerne Co Child Welfare SeOpening Date05/21/2024Closing Date6/3/2024 11:59 PM EasternJob CodeL0033Position Number80005788UnionTeamstersBargaining UnitLGPay GroupLGBureau / Division Code88212740Bureau / DivisionLuzerne County Children & YouthWorksite Address111 North Pennsylvania AvenueCityWilkes-Barre, PennsylvaniaZip Code18701Contact NameHeather MuleroContact Phone272.808.2835Contact Emailheather.mulero@luzernecounty.org
Description
Benefits
Questions
THE POSITIONAre you someone who is self-motivated, detail-oriented, and would like to work with a dynamic team? Do you want to make a difference with children and families in day-to-day life events? If so, Luzerne County Children & Youth Services is looking for people like you! DESCRIPTION OF WORKAs a Clerk Typist 3, you will be responsible for the coordination of physical and behavioral health care needs for children placed in out-of-home care. This includes verifying insurance coverage and billing details, acting as agency liaison for the County Assistance Office, assisting families with medical assistance applications, and determining eligibility through the Client Information System.Responsibilities for this role also include assisting with a variety of administrative and fiscal duties. These include filing, scanning, typing, scheduling meetings, taking meeting minutes, fiscal reports, providing quality assurance to the Random Moment Time Study in the Title IV-E process, and conducting the agency’s annual inventory. Join our office support team to help ensure families thrive and children are safe in our community!Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
Six months as a Clerk Typist 2, and educational development to the level of completion of high school;or
One year of progressively complex clerical typing experience and completion of high school;or
Six months of moderately complex clerical typing work and completion of a post high school business curriculum;or
Any equivalent experience and/or training which provided the required knowledges, skills, and abilities.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Luzerne County. If no eligible candidates who live within Luzerne County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.01 Have you been employed by a Pennsylvania local government agency in a civil service covered position as a Clerk Typist 2 for six months or more full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess one or more years of full-time progressively complex clerical typing experience?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
Do you possess six or more months of full-time moderately complex clerical typing work?
Yes
No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How much college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
30 credits or more
15 but less than 30 credits
Less than 15 credits
None
08
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
09
WORK BEHAVIOR 1 –WRITTEN COMMUNICATION
Writes correspondence, reports, or other documents for the purpose of disseminating or maintaining information. Prepares correspondence and ensures all information is accurate and completed in accordance with policies, standards, and legal requirements.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience writing documents or correspondence. I was responsible for the final content.
B. I have experience drafting documents or correspondence but was not responsible for the final content.
C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
D. I have NO experience or coursework related to this work behavior.
10
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The type(s) of documents or correspondence you prepared
Your level of responsibility
11
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
12
WORK BEHAVIOR 2 –DATA ENTRY
Enters information into databases or spreadsheets to track and maintain records such as mailing logs, lists, and mailing label documents. Ensures the information included is accurate.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience entering AND maintaining data in databases or spreadsheets. I was responsible for ensuring the accuracy of the information submitted.
B. I have experience entering data into databases or spreadsheets OR maintaining existing data. I was responsible for ensuring the accuracy of the information submitted.
C. I have experience entering data into databases or spreadsheets or maintaining existing data but someone else ensured the accuracy of the information.
D. I have successfully completed college-level coursework or training related to data entry.
E. I have NO experience or coursework related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed related to data entry
The type(s) of data you entered
Your level of responsibility
14
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University/Training Source
Course Title
Credits/Clock Hours
15
WORK BEHAVIOR 3 – INVENTORY MANAGEMENT
Utilizes purchase orders to maintain or replace general office supplies, equipment, or other requested items. Ensures requisitions and purchase orders match delivery receipts and invoices and that items meet established policies, procedures, and standards. Organizes office supplies and maintains an accurate inventory to determine when replenishment is necessary.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience purchasing office supplies, equipment, or other requested items. I verified the accuracy of orders and maintained inventory levels.
B. I have experience purchasing office supplies, equipment, or other requested items. I verified the accuracy of orders but did NOT maintain inventory levels.
C. I have successfully completed college-level coursework related to purchasing or inventory management.
D. I have NO experience or training related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed related to inventory management/purchasing
The type(s) of inventory you managed
Your level of responsibility
17
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
18
WORK BEHAVIOR 4 – DOCUMENT STORAGE
Scans and files documents into electronic filing systems or other locations as required. Determines when additional storage locations are needed and creates the paths and accesses as required.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience scanning and filing documents. I was responsible for maintaining the storage systems and determining the need for and creating additional storage locations.
B. I have experience scanning and filing documents. I was responsible for maintaining the storage systems and provided recommendations for additional storage locations.
C. I have experience scanning and filing documents.
D. I have NO experience related to this work behavior.
19
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed related to document storage
The type(s) of storage locations your created or recommended
Your level of responsibility
20
WORK BEHAVIOR 5 – MEETINGS
Schedules meetings through calendar events/invites, maintains attendee lists, and provides meeting minutes as needed. Reserves conference rooms and ensures the necessary equipment is provided and set up appropriately.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience scheduling meetings by reserving conference rooms and maintaining attendee lists. I ensured the necessary equipment was provided and set up appropriately.
B. I have experience scheduling meetings by reserving conference rooms and maintaining attendee lists. I ensured the necessary equipment was provided and but someone else ensured it was set up appropriately.
C. I have experience scheduling and inviting participants.
D. I have NO experience related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed related to scheduling meetings
Your level of responsibility
22
WORK BEHAVIOR 6 – CUSTOMER SERVICE/COMMUNICATION
Interacts with the public, employers, coworkers, or other personnel to gather information to promptly provide appropriate responses to inquiries, explain rules, regulations, policies and/or provide follow up with appropriate staff as necessary.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience receiving customer inquiries. I was responsible for answering questions and resolving concerns or issues.
B. I have experience receiving customer inquiries. I was responsible for answering general questions but referred concerns or issues to someone else for resolution.
C. I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, or interviewing.
D. I have NO experience or training related to this work behavior.
23
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed related to the customer service you provided
Your level of responsibility
24
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov
