Human Capital & Resources Director (Human Resource Director)Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4755293) ApplyHuman Capital & Resources Director (Human Resource Director)Salary$86,299.00 - $131,208.00 AnnuallyLocation Dauphin County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-13994-05083DepartmentState Employees' Retirement SystemDivisionSR HR OffOpening Date12/11/2024Closing Date12/25/2024 11:59 PM EasternJob Code05083Position Number00012609UnionNon UnionBargaining UnitA3Pay GroupST10Bureau / Division Code00707001Bureau / DivisionHuman Resources OfficeWorksite Address30 North 3rd Street, Third FloorCityHarrisburg, PennsylvaniaZip Code17101Contact NamePamela PheasantContact Phone717.237.0265Contact Emailppheasant@pa.gov
Description
Benefits
Questions
THE POSITIONThe Pennsylvania State Employees' Retirement System (SERS) is seeking an experienced human resource professional with proven leadership abilities to direct its comprehensive human resources program. We're looking for someone who values a human-centered approach, prioritizes our customers, and possesses broad technical HR expertise. If this sounds like you, don't delay—apply today for this opportunity to make a difference at one of the nation's oldest and largest statewide retirement plans for public employees. DESCRIPTION OF WORKIn this role, you will serve as a strategic business partner, fostering collaboration and driving consensus to achieve strategic goals, while championing SERS as an employer of choice through effective communication to both current and prospective employees. You will lead a full-functioning human resource program by overseeing and implementing comprehensive human resources strategies, initiatives, and operations and by providing expert guidance on best practices across all human resource functional areas. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=00012609) . Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week, Monday through Friday.
A work schedule beginning and ending between 7:30 AM - 5:00 PM, inclusive, with a half-hour or one-hour unpaid meal period will be considered, depending on operational requirements. The requested work schedule may not end prior to 4:00 PM.
Telework eligibility: You may have the opportunity to work from home part-time (hybrid telework schedule), depending on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you must work onsite at the work location specified in this job posting.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
Two years of experience as a Human Resource Analyst 4 (commonwealth title);or
One year as a Field Human Resource Officer 3 (commonwealth title);or
Five years of professional analytical experience including three years of professional human resource experience, and a bachelor's degree;or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !See the total value of your benefits package by exploring ourbenefits calculator.Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Analyst 4 for two or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Have you been employed by the Commonwealth of Pennsylvania as a Field Human Resource Officer 3 for one or more years full-time?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much full-time professional analytical experience do you possess?
5 years or more
4 to less than 5 years
3 to less than 4 years
2 to less than 3 years
1 to less than 2 years
Less than 1 year
None
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How much full-time professional analytical experience do you possess in human resources?
3 years or more
2 to less than 3 years
1 to less than 2 years
Less than 1 year
None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09
How many semester credits of graduate coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
60 credits or more
30 but less than 60 credits
Less than 30 credits
None
10
How many semester credits of graduate coursework have you completed in human resources fields (diversity, equity, and inclusion; personnel administration, employment law, training/development, organizational behavior/psychology, compensation, human capital development, workforce development, labor/industrial relations, benefits, etc.)? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
60 credits or more
30 but less than 60 credits
Less than 30 credits
None
11
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
12
WORK BEHAVIOR 1 – TECHNICAL ASSISTANCE
Provides technical assistance and consultative services to human resource staff, management, or leadership to understand concerns and explain relevant information on topics such as recruitment, classification, and labor relations. Utilizes appropriate customer service skills when dealing with adversarial situations.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience interacting with human resource staff, management, or leadership, and utilizing customer service skills to understand concerns and explain relevant information in at least one of the following areas: recruitment, classification, or labor relations. I was responsible for answering general questions and providing technical advice as necessary.
B. I have experience interacting with office staff or clients and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions and providing technical advice as necessary.
C. I have successfully completed college-level coursework related to counseling, social work, human behavior, public speaking, psychology, sociology, human services, public relations, or education.
D. I have NO experience or coursework related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience answering general questions, including to whom.
Your experience providing technical advice, including to whom.
14
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
15
WORK BEHAVIOR 2 – NEEDS ASSESSMENTS
Coordinates with executive staff, central office and field staff, and human resource staff to identify staffing needs. Develops and implements specialized action plans to address current and future staffing needs.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience identifying staffing needs in the areas of recruitment or placement. I was responsible for developing and implementing specialized action plans to address current and future staffing needs.
B. I have experience identifying needs in areas of human resources other than recruitment or placement, e.g., training, benefits, etc. I was responsible for developing and implementing specialized action plans to address identified gaps or needs.
C. I have experience implementing or utilizing specialized human resource related action plans developed to address gaps or needs.
D. I have successfully completed college-level coursework related to staffing and training strategies, staff development, or business analysis.
E. I have NO experience or coursework related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience identifying needs, including for what human resource area.
Your experience implementing and/or developing specialized action plans to address identified gaps or needs.
17
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
18
WORK BEHAVIOR 3 – PROGRAM EVALUATION
Manages talent acquisition programs to include permanent and temporary placement as well as recruitment. Analyzes and evaluates policies and procedures to identify strengths, weaknesses, opportunities, and challenges. Develops and implements solutions for improvements and develops tools for implementing new or updated work processes, polices, and procedures to create more efficient and effective programs.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience developing new or updated work processes based on the evaluation of program information and related policies and procedures.
B. I have experience evaluating program information and identifying areas needing improvement. Someone else developed new or updated work processes based on my evaluation.
C. I have successfully completed college-level coursework related to program evaluation, program analysis, project monitoring and evaluation, or evaluation theory, design, and methods.
D. I have NO experience or coursework related to this work behavior.
19
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience evaluating program information and/or developing work processes.
Your level of responsibility.
20
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
21
WORK BEHAVIOR 4 – PROJECT MANAGEMENT
Plans and coordinates organization management and talent acquisition projects by working with subject matter experts, managers, and human resource staff to gather information and ensure the work is completed accurately and timely. Determines the project scope, creates project schedule, identifies risks, and defines individual roles and responsibilities to ensure adherence to the project plan.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience planning and coordinating projects and obtaining information from involved parties needed for project completion. I was responsible for determining project scope, creating project schedules, identifying risks, defining individual roles, and ensuring adherence to the project plan.
B. I have experience serving as a project team member and was responsible for achieving specific business tasks or goals that were assigned to me. Someone else was responsible for planning and coordinating the project.
C. I participated in project planning and implementation meetings.
D. I have successfully completed college-level coursework related to project management or project planning and implementation.
E. I have NO experience or coursework related to this work behavior.
22
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your experience planning, coordinating, and ensuring the completion of projects. Include details such as determining project scope, creating project schedules, identifying risks, defining individual roles, and ensuring adherence to the project plan.
Your level of responsibility.
23
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
24
WORK BEHAVIOR 5 – SUPERVISION
Perform the full range of supervisory duties. This includes planning, delegating, and reviewing work; establishing priorities and timeframes for completion of work; providing guidance to staff on complex problems; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; interviewing and recommending selection of applicants; and identifying training needs and providing training to staff.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience performing the full range of supervisory duties which included planning and delegating work; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; and interviewing and recommending applicant selection.
B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.
C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
D. I have NO experience or training related to this work behavior.
25
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Your duties as a supervisor (evaluating employee performance, approving/denying leave, resolving grievances and taking disciplinary actions, etc.).
Your duties as a lead worker (reviewing work for accuracy, providing training, etc.).
Your specific responsibilities.
26
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov
