Regional Traffic Management Center SupervisorPrint (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4671805) ApplyRegional Traffic Management Center SupervisorSalary$50,836.00 - $77,321.00 AnnuallyLocation Allegheny County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-94798-10851DepartmentDepartment of TransportationDivisionTR Dstr Off 1100Opening Date10/01/2024Closing Date10/14/2024 11:59 PM EasternJob Code10851Position Number00043244UnionAFSCMEBargaining UnitB2Pay GroupST06Bureau / Division Code00081100Bureau / DivisionTR- Engineering District 11-0 OfficeWorksite Address45 Thoms Run RoadCityBridgeville, PennsylvaniaZip Code15017Contact NameEdward MillerContact Phone412.429.4970Contact Emailedmille@pa.gov
Description
Benefits
Questions
THE POSITIONAre you ready to take the next step in your career as a shift supervisor at the Western Regional Transportation Management Center? If you have a keen eye for detail and excellent organizational skills, this role is ideal for showcasing your outstanding leadership talents. We are looking for someone who can ensure the region operates smoothly and safely by effectively utilizing automated control systems, enhancing communication, and managing incidents. Do not miss this chance to become part of our committed team! DESCRIPTION OF WORKIn this position, you will oversee technical personnel involved in the operations of the Western Regional Transportation Management Center and the Freeway Surveillance and Control System, while also managing shift operators in a continuous 24/7 environment. Your responsibilities will include assisting in the development and refinement of standard operating procedures and protocols for the center's operations. Additionally, you will participate in various Statewide Intelligent Transportation Systems (ITS) committees to promote ITS initiatives as required. You will manage the contractor for the Freeway Service Patrol Program by establishing contract specifications, reviewing contractor operations, and addressing any issues that arise. Coordination with the Pennsylvania State Police will also be part of your duties, particularly in dispatching Freeway Service Patrol Vehicles to address incidents during operational hours. You will oversee the daily management of the Pittsburgh High Occupancy Vehicle (HOV) lane, utilizing closed caption television (CCTV) and automated controls to ensure proper operation. Furthermore, you will be responsible for updating the Incident Management and TMC Databases and providing reports to supervisors and other stakeholders, as well as conducting and reviewing engineering studies related to congestion and capacity on freeways and expressways. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=00043244) .Work Schedule and Additional Information:
Full-time employment
Work schedule varies to cover this 24-hour Traffic Management Center, with a 30 minute lunch period.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
One year of experience as a Regional Traffic Management Center Operator or
Two years of experience evaluating and coordinating information related to traffic data, incidents or conditions.
Other Requirements:
You must meet the P A residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements will eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 Have you been employed by the Commonwealth of Pennsylvania as a Regional Traffic Management Center Operator for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess two or more years of full-time experience evaluating and coordinating information related to traffic data, incidents, or conditions?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
06
WORK BEHAVIOR 1 – MONITORS, ASSESSES AND VERIFIES INFORMATION RECEIVED
Monitors communications on CCTVs, 800 MHz radios, police and fire scanners, incident detector devices, WebEOC, Knowledge Center, Status Display/Web CAD/WebView, google maps, WAZE, and Intelligence Transportation Systems such as Highway Advisory Radio (HAR), Automated Vehicle Location (AVL), Dynamic Message Signs (DMS), Roadway Weather Information Systems (RWIS), and Advanced Traffic Management Systems (ATMS), etc.; and assesses and verifies accuracy of information received on current roadway conditions, weather and overall operations, and if there is a future need for action.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience monitoring communications on CCTVs, 800 MHz radios, police and fire scanners, incident detector devices, WebEOC, Knowledge Center/Status Display, google maps, WAZE, and Intelligence Transportation Systems; and I have assessed and verified the accuracy of information received on current roadway conditions, weather and overall operations, and if there is a future need for action.
B. I have experience monitoring communications on at least 3 pieces of software, applications, or systems; and I have assessed and verified the accuracy of information received on current roadway conditions, weather and overall operations, and if there is a future need for action.
C. I have experience monitoring communications on at least 1 piece of software, application, or system; and I have assessed and verified the accuracy of information received on current roadway conditions, weather and overall operations, and if there is a future need for action.
D. I have NO experience related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
The type(s) of equipment you monitored.
The type(s) of system(s) you monitored.
The type(s) of information you assessed and verified.
The actual duties you performed.
08
WORK BEHAVIOR 2 – ENTERS DATA AND DETERMINES AREA OF INFLUENCE OF AN INCIDENT
Enters data related to construction, maintenance, special events and utility activities to maintain situational awareness of diversion and detour routes and determine the area of influence of an incident and provide information by activating Intelligence Transportation Systems such as Highway Advisory Radio (HAR), Automated Vehicle Location (AVL), Dynamic Message Signs (DMS), Roadway Weather Information Systems (RWIS), and Advanced Traffic Management Systems (ATMS), etc.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience entering data related to construction, maintenance, and utility activities to maintain situational awareness of diversion and detour routes, and I have determined the area of influence of an incident and provided information by activating Intelligence Transportation Systems.
B. I have experience determining the area of influence of an incident and provided information by activating Intelligence Transportation Systems. I have not entered data related to construction, maintenance, and utility activities to maintain situational awareness of diversion and detour routes.
C. I have experience entering data related to construction, maintenance, and utility activities to maintain situational awareness of diversion and detour routes. I have not determined the area of influence of an incident or provided information by activating Intelligence Transportation Systems.
D. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
The type(s) of data you entered.
What was the information you entered used for (determining detour routes, diversion, etc.).
The actual duties you performed.
10
WORK BEHAVIOR 3 - OPERATES SYSTEMS AND SOFTWARE
Operates a variety of Intelligence Transportation Systems such as Highway Advisory Radio (HAR), Automated Vehicle Location (AVL), Dynamic Message Signs (DMS), Roadway Weather Information Systems (RWIS), and Advanced Traffic Management Systems (ATMS), Bridge De-icing, and other similar systems, google maps, WAZE, etc. to assist in directing traffic or disseminating incident information. Maintains situational awareness of Incident Management Routes, verifies roadway conditions during weather events and takes an active role during Incident Command Center (ICC) activations.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience operating a variety of Intelligence Transportation Systems, google maps, WAZE, or other similar systems, for governmental or military operations to assist in directing traffic or disseminating incident information.
B. I have experience operating a variety of publicly available GPS Systems, such as Real Time Fleet Tracking, google maps, WAZE, CB radio, On-Star, Linx-up, or other similar systems for non-governmental or military operations to assist in directing traffic or disseminating incident information.
C. I have NO experience related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
The type(s) of equipment you operated.
The type(s) of systems you operated.
What were the systems or equipment you operated used for (government, military, public, etc.).
The actual duties you performed.
12
WORK BEHAVIOR 4 – COMMUNICATION
Communicates with appropriate partner entities such as State Police, Local Police, PEMA, National Weather Service (NWS, NOAA), 9-1-1 centers and stakeholders such as construction and maintenance personnel, Highway Maintenance Occupancy Permit support staff, etc., to coordinate information. Assists with Traffic Incident Management (TIM) teams.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience communicating with appropriate partner entities to coordinate time critical information in high stress environments, such as 9-1-1 center (fire, police, rescue, medical) or state police communications.
B. I have experience communicating with appropriate partner entities to coordinate information in settings that were not time critical or environments that were not high stress, such as train or material transport logistics.
C. I have completed coursework or training related to this work behavior in such areas as oral communication, speech, debate, etc.
D. I have NO experience or training related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
The entities you communicated with.
The type of information you communicated (time critical, non-time critical).
The setting or environment.
The actual duties you performed.
14
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov
