Qualified Associate must live in the Mid-Atlantic Region Weekly travel Monday- FridayBUILD A BETTER CAREER WITH MSCServing customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.Requisition ID :17026Employment Type :Full TimeJob Category :Customer SolutionsThe Go Team Site Leader is the single point of contact for the customer at the customer’s facility for the duration of the GO Team project Go Team Project is defined as incremental revenue of $750k or more with multiple solutions implemented at the customer site. The Site Leader directs the regional GO Team, owns the implementation process start-to-finish, and aids in creating and executing the Scope of Work and site SOPs. The Site Leader is proficient with Challenger Selling methodology and has a strong understanding of MSC’s Solutions implementation process. The Site Leader has knowledge of MSC’s process flow and can collaborate with multiple business units. This role’s main responsibility is to increase the speed of the implementation of MSC’s Large Accounts program to on average 60-days while meeting revenue extraction and financial goals and informing the business of key milestones. The Site Leader is responsible for a turnkey handoff to Sales at the end of implementation. Not limited to but including facilitating “onsite training, Day 1 CIR and hand-off to Sales. DUTIES and RESPONSIBILITIES:
Directs GO Team in planning and daily activities at the customer location.
Owns the full implementation process from start to finish.
Responsible for Go Team projects of incremental revenue of $750K ore more and with multiple solutions implemented at the customer site.
Responsible for leading the team to increase revenue extraction and successfully implement within 60-days.
Works closely with customers to identify their managed inventory needs and executes the plan to implement the right solution.
Maintains ongoing notes and feedback to support Go Team Continuous Improvement efforts
Prepares and delivers customer-facing Sales presentations for example BNA Output and Implementation recommendations
Drives and manages the specific activities and measurements that lead to successful goal achievement for the team and for individual direct reports ensuring that associates have the tools, training and feedback needed.
Drives program’s specific financial targets, goals, and actions necessary to achieve customer and program profitability.
Works cross-functionally with Sales, Solutions, and Project Management to drive programs that exceed stakeholder expectations.
Communicates with Customer C-Suite
Provides mentorship to other managers for team and associate development
Performs all duties inherent in the role of MSC Manager as defined by the MSC Code of Conduct including hiring, termination, review, and development of associates.
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
Participation in special projects and performs additional duties as required
INDICATES ESSENTIAL DUTIES
To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION and EXPERIENCE:
A Bachelor’s Degree or equivalent work experience is required.
Minimum of five years of sales or supply chain experience is required.
Minimum of five years of direct management or six years complex cross functional project management experience is required.
Minimum three years supporting value-added customer solutions and inventory programs required.
Coaching and training experience required
Minimum of two years Industrial/manufacturing sales, knowledge of MSC-like product lines/services and MSC experience is required.
SKILLS:
Excellent organizational and time management skills required
Leadership, coaching and team building skills required
Project management skills required
Ability to communicate with C-Suite level required.
Proficient in Challenger Sales Methodology preferred.
Computer literacy and proficiency in word processing, spreadsheets, and presentation software required.
Excellent verbal and written communication skills required
Problem solving and root-cause identification skills required
Acute business acumen and understanding of organizational issues and challenges required
Experience with the knowledge of change management principles, methodologies and tools preferred
OTHER REQUIREMENTS:
A valid driver’s license and the ability to travel extensively
80%+ overnight travel based on project needs
Ability to work in various types of industrial environments.
Must be able to pass customer-specific background demands which may include but are not limited to drug testing, criminal background checks, etc.
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).
Compensation starting at $90650 - 155400 depending on experience The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC. Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=enUS&previewLink=true&referrerSave=false) to review.
