Rated One of the Top Workplaces in the Greater Pittsburgh Area 2021 - 2023TheFire Extinguisher Service Technicianis responsible for the service and sales of fire extinguishers, emergency lighting, fire hoses, kitchen fire systems, and any related Life Safety items deemed applicable. The technician acts as a liaison between the customers and the company by providing exceptional customer service. This position interfaces with customers, our Customer Service Department, and shop technicians at the department manager's direction.From $18 an hourEssential Duties and Responsibilities:The following list is intended to describe the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Complete scheduled work as assigned in the shop or at customer facilities
Operate, test and recharge fire-fighting equipment
Maintain test and recharge equipment in good working condition
Prepare and review invoices and recommendations with customers
Identify and resolve customer complaints
Perform semi-annual kitchen suppression system inspections
Perform exit and emergency light inspection/repair
Provide fire extinguisher training for customers
Attend departmental, planning and company meetings
Maintain a driving record that is in good standing
Qualifications
High School diploma or equivalent
Acceptable driving record (last 3 years)
Sales and customer service experience
Scheduling and routing experience
Experience working with hand tools
Computer knowledge
Ability to lift 75+ lbs.
Ability to stand/walk for up to 8 hours
Ability to work on a ladder
Preferred Skills:
Mechanical aptitude
Problem solving ability
Highly organized and detail oriented
Must be a team player
Goals:
Must meet service time standard goals
Must obtain NAFED/ICC certification
Work Environment:
Work offsite at customer facilities may be clean/unclean conditions, hot/cold conditions
Work in the company shop when directed, full or partial days
Use of company vehicle
Work may include a lot of walking and climbing ladders
Work may be outdoors
Must wear steel-toed shoes
Scheduling requirements of this position:
Able to work a minimum of 40 hours per week, overtime may be required
Primary window of availability from 6:00AM 4:00PM. Shop work will generally occur from 6:30AM to 3:00PM
Communicate availability of early morning, evenings, or overnight with manager in weekly or 2-week periods
- Services will be based mostly in the South Hills and in the Monroeville/Greensburg Area -We Offer:
Medical, dental and vision benefits following 30 days of employment
Paid PTO during your first year
7 paid holidays
401(k) plan with company-matched funds
Company-logo work attire provided
Company-paid life insurance, long term disability insurance, and AD&D
Option to purchase supplemental benefits
Possibility to get company vehicle when able to work independently
Referral Program
-Direct Applicants Only -No Third-Party Recruiters-Fire Fighter Sales and Service Co. is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender ident ty, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran, or military status.
