As a Service Delivery Specialist – Connectivity (Network Engineer), you are a real team player who will be delivering high-quality IT solutions and information based on business requirements. You will be responsible for the high quality and timely delivery of new or changed solutions and project results. As a Service Delivery Specialist, you will create the roadmap for your products and be responsible for the technical aspects of your program. Day to day:
Design and implementation of IT technical solutions define functional and technical specifications and models, all in alignment with architectural and security boundaries.
Responsible for creating feasible plans and estimates (hours, hardware, software) within projects.
Align with (business) customers to understand their objectives and priorities, then translate them into documented technical specifications.
Manage the transition of solution deliverables from development to production and ensure the fulfillment of the business needs.
Ensure the continuity of IT service delivery and meet SLA’s with incoming solutions.
Responsible for stable and reliable products so that Infra can deliver stable services to the members.
Advise the Service Delivery Lead in strategic choices based on experience and technical expertise.
Create strategy and roadmaps for your products, based on Corporate IT Strategy and Architectural markers.
Excellent English communication, both verbal and written.
Customer Focused and Quality driven and results-oriented and ready to go above and beyond to deliver results.
Experience in Agile ways of working (Scrum, Kanban, Scrum ban)
Experience with LEAN thinking and methods
Able to work in a very fast-paced open environment
Bachelor’s degree with 3 to 5 years’ experience working with: