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DescriptionA family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.Position Summary: In this position you will be required to travel throughout our Fleet Maintenance Facilities within A. Duie Pyle’s network, located in the Northeast and perform hands on, remote and guided diagnostic training to help support our shops efforts in tackling the daily equipment repair challenges. As a Field Trainer/Diagnostic Support Specialist, you will be tasked with providing training on all facets of equipment, administration duties, new hires employee training and supporting the technician team with complex diagnostic repairs. This professional will instruct and lead Pyle technicians by promoting the culture and mentoring staff appropriately all while supporting the department’s ideals and processes. This position will require 70 percent overnight travel to effectively support the shops throughout our foot print. The responsibilities of the position include, but are not limited to:
Travel to outlying Fleet Maintenance Facilities providing maintenance support and required training
Responsible for conducting and surveying training sessions to ensure material retention needs are met
Provides detailed insight into training material used and how it is implemented
Creates metrics to measure how the training is retained, utilized and the impact of it
Assist with the Fleet Tech Support desk and provides assistance with laptop/software issues
Provides recommendations for training needs
Conducts equipment, facility and repairs audits
Provides New Hire training on policies, procedures and fleet maintenance software
Assists with shop vacancies, perform special assignments and provides operations supports
Reviews daily OOS for complex issues and provides technical assistance
Reviews monthly progress on all apprentices and performs final skills test prior to graduation
Communicates issues and potential problems to Leadership
Assists with the recommendation of new tooling purchases
To be qualified for this position, you must possess the following:
Strong knowledge of class 8 tractor and trailer maintenance and DOT/OSHA guidelines
Must have a compliment of tools required to perform most Class 8 repairs
Familiar with the systems relative to today’s heavy-duty equipment
Must have 5 plus years of maintenance experience in a fleet maintenance environment
Strong computer skills and proficient in: Microsoft Word, Excel and Outlook
Must be able to multi-task
70 percent travel time or more is required
Good written and strong oral communication skills
CDL/State Inspection a plus
High school Diploma and Industry Management Experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
