Under the direction of the VP, Human Resources, the Human Resources (HR) Generalist will support and manage a broad range of internal and external Human Resources matters. This position serves as a key resource to team members, managers, and leadership and plays an important role in supporting the organization’s people strategy, culture, and continued growth. The HR Generalist will assist with the development, implementation, and administration of organizational guidelines, policies, and procedures; resourcing, onboarding, development, performance management, and retention; team member engagement and satisfaction; employee relations and issue resolution; payroll and benefits administration; and the organization and maintenance of accurate and confidential employee data and records. The HR Generalist will partner closely with the VP, Human Resources and leadership across the organization to support a high-performing, collaborative, and positive workplace culture. Through day-to-day support and partnership, the HR Generalist will interact with all levels of the agency, providing guidance and support to managers and team members on a wide range of HR-related matters.Job DutiesHR OperationsSupport the VP, Human Resources in the administration and ongoing development of the agency’s Human Resources functionServe as a trusted and accessible HR resource to team members, managers, and leadershipSupport day-to-day people-related needs and organizational prioritiesAssist with the development, implementation, and communication of HR policies, procedures, guidelines, and programsSupport key HR operational and administrative initiativesIdentify opportunities to improve HR processes, systems, and the overall employee experienceTalent Acquisition, Onboarding, and Employee Life CycleSupport the Talent Acquisition and Integration team by assisting with the coordination and execution of onboarding initiativesEnsure new hires have a positive and well-organized introduction to the organization, its culture, policies, and expectationsManage and support key employee lifecycle processes, including onboarding, internal changes, promotions, transfers, leaves of absence, and offboardingMaintain accurate employee documentation and personnel records throughout the employee lifecycleEmployee Relations and EngagementServe as a resource for team members and managers regarding workplace questions, concerns, policies, and employee relations mattersAssist with investigating and resolving employee concerns in a fair, consistent, and confidential mannerSupport initiatives designed to improve team member satisfaction, engagement, recognition, and retentionHelp foster a workplace culture built on collaboration, accountability, respect, and open communicationOrganizational Culture and Initiatives Support the development and maintenance of a strong, positive, and inclusive organizational cultureLead and support employee engagement, recognition, wellness, and culture-building initiativesAssist with organizational communications related to HR programs, policies, benefits, and initiativesServe as a collaborative partner on cross-functional operational and administrative projectsPerformance Management and DevelopmentCoordinate and support the organization’s performance management and annual appraisal processesPartner with managers to provide process training and establish meaningful performance expectationsAssist with performance feedback, coaching, corrective action, and employee developmentSupport career development, professional growth, training, and leadership development initiativesHelp identify opportunities to strengthen employee retention and internal career pathwaysCompensation, Payroll, and BenefitsSupport payroll administration and serve as a resource for team members regarding payroll-related questionsAssist with the administration of employee benefits programs, including annual enrollment and ongoing employee questionsMaintain accurate compensation and benefits information within applicable HR and payroll systemsAssist with compensation reviews, salary benchmarking, promotions, merit increases, and other compensation initiatives as directedHRIS, Records, and Data ManagementMaintain accurate, organized, and confidential employee records and personnel filesEnsure employee information is accurately maintained within HRIS, payroll, benefits, and other applicable systemsPrepare and maintain HR reports, records, and documentation as neededMonitor employee data for accuracy and completeness and coordinate updates as necessaryMaintain appropriate confidentiality and security of sensitive employee informationAssist with ensuring HR policies, practices, and procedures comply with applicable federal, state, and local employment laws and regulationsStay current on changes in employment legislation, HR trends, and industry best practicesCompliance and Best PracticesAssist with maintaining and updating the employee handbook and other HR documentationSupport required employment compliance activities, reporting, audits, and recordkeepingRecommend updates to HR policies and practices based on changes in legislation or emerging best practicesKey CompetenciesHigh level of integrity, initiative, confidentiality, and accountabilitySound analytical thinking, planning, and prioritization skillsWell-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skillsStrong decision-making skills, sound judgment, and proactive approachDeep understanding of employee relationships, resource management, and trainingEffective attention to detail and a high degree of accuracyAbility to manage outcomes to win-win resolutionEffective verbal and written communication skillsAbility to be flexible, work independently, and manage time responsibly
