What Does the Solutions Consultant, CRM and Data Management Do?The Solutions Consultant, CRM and Data Management is responsible for our suite of field facing systems. The primary focus will be on Customer Relationship Management (CRM), Master Data Management (MDM), system administration, configuration, and integration. This role ensures all functions of our systems effectively work with all other applications and operating systems. This position will also handle data management activities that consist of building and automating data integration processes.  Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by: Lead client meetings and demonstrations, documenting business requirements and transforming requirements into technical solutions Collaborate with internal and external partners to evaluate, recommend, and deliver CRM, data, and related technology solutions in alignment with key business priorities Collaborate with internal and external partners Perform implementation, configuration, and ongoing administration tasks for CRM, Content Management system and EVERSANA Master Data Management projects Manage ongoing data feeds and other integrations to and from the CRM system as well as provide best practices Follows and provides input on data management/data integration best practices Provide Tier 2+ support for any field related CRM system issues Lead and execute new CRM or data management projects as needed Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.  All other duties as assigned  
