As the Executive Housekeeper you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.Lead and manage the housekeeping team, ensuring flawless cleanliness, orderliness and presentation throughout the resort, driven by daily walk-throughs and quality checks.Establish and maintain the highest hygiene and quality standards in all guest rooms, public areas and back-of-house spaces, including proper usage, labelling and training around chemicals and cleaning supplies.Work closely with the Front Office Manager on room availability and the Chief Engineer on room maintenance, ensuring seamless guest experiences across departments.Develop schedules, allocate tasks, and oversee budget and inventory management of cleaning supplies, linen and uniforms, in line with hotel financial forecasts and labour standards.Train, motivate and inspire your team through ongoing coaching, technical and safety training, and clear performance feedback that upholds our luxury service standards.Monitor guest feedback and service scores, resolving concerns with empathy and continuously improving housekeeping operations.Ensure compliance with health and safety regulations, including statutory requirements, pest eradication protocols and staff training on hazardous supplies.
