Missions:As supply chain & Customer Care manager for BU SEA & HK, responsible for the BU supply chain, with direct involvement in stock management & customers orders taking and fulfillmentResponsible of the performance of  Supply Chain, Logistics & customer care for BU SEA HK & TW. Provides resources & framework necessary for the empowerment and involvement of his/her teams to guarantee the achievement of the objectives within his/her scopeActivities:Drive demand planning process within the BU networkDevelop in coordination with other functions an unconstrained demand plan for the BU. Animate a BU demand review to reach consensus on the sales forecastsOptimize the supply planningDefine the replenishment frequencies of our business unit’s warehouses to reach the optimum cost for stocks and transportation.Size the strategic stocks for each warehouse according to the local logistic offer and to align with the Group’s supply chain standards.Oversee and ensure timely submission of monthly purchase forecast and supply plan to BA.Management of BU SEA & HK logistics activitiesImprove BUs’ stock management and operational efficiency, implement best practices in all locations, ensure customer orders fulfilment with high customer satisfaction rate; improving BU customer care quality standard.Supply Chain / Logistics ProjectsCollaborate with BA to execute and implement projects as requested
