Description3 Days Hybrid from any of our locations in Johnston RI Role is not relocation eligible. Senior Cyber Defense Ops SpecialistThe Senior Cyber Defense Operations Tactical Support Specialist will be a key contributor within the Cyber Security and Resilience (CS&R) Cyber Defense team and will be responsible for working closely with all the Cyber Defense Teams, as well as commercial vendors and other Citizens Bank functional teams.In this role, you will be responsible for (but not limited to): Delivery of initial training to newly hired SOC analysts, and targeted training thereafter Review and refine existing cyber defense training curriculum based on NIST/NICE framework to reflect changes in organizational security policies, regulations and compliance requirements Assist in evaluation of security toolsets utilized by the Cyber Defense SOC Analysts Collaborate with the Cyber Defense Management Team to identify training needs and skill gaps within the SOC Analysts Execute a ticket quality assurance review of tickets worked by the SOC analysts and provide constructive feedback on areas of improvement required. Performing ongoing monitoring and threat analysis, analyzing logs, net flow data, and packet capture Mentor junior staff on a team of security and technical professionals Identifying potential IT security incidents and calling out information to appropriate Incident Response senior staff Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques Using information from cyber security tools and processes, assessing potential security and business impacts while presenting recommendations to management Proactively protecting, monitoring, investigating, and resolving threats to secure user environment and company assetsExperience and Skills: 3 years’ experience in the cyber security industry with experience in cyber security operations, systems compliance and hardening, network operations, and / or operational support roles Knowledge of enterprise logging, including application, OS, and security technology logging Demonstrated understanding of various operating systems with an emphasis on Security Operations Experience with AWS/Azure/Google Cloud Experience with computer security incident handling, coordination, and responseEducation, Certifications and/or Other Professional Credentials: Bachelor’s Degree (Security / IT Related) or equivalent combination of experience A combination of relevant industry certifications including, but not limited to ITIL Foundations, CCP, Net+, Sec+, CEH, etc.Hours & Work ScheduleHours per Week: 40Work Schedule: Monday through FridayPay Transparency The salary range for this position is 80,000 - 120,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.12/10/2024
