Position OverviewKIPP Forward accepts applications from exceptional recent or soon-to-be college graduates to join our College Success Fellows program. As full-time employees with a salary of $62,355 and full benefits. Fellows work passionately and tirelessly to ensure that recent graduates of our partner high schools receive outstanding support through their first two years of college, with the ultimate goal that they persist and accumulate 60 credits to stay on track for on-time degree completion. Throughout their commitment, Fellows engage in regular training and receive consistent and direct feedback from their direct managers, who are skilled college and career success practitioners who help Fellows grow their professional skills.The Hartford, Connecticut/Rhode Island College Success Fellow will be assigned to a set of schools within 3 hours driving distance of the Hartford region of Connecticut and Rhode Island. This Fellow will be expected to live in Connecticut during the academic year throughout the two-year fellowship. College and career success work involves meeting with our alumni at their respective colleges. This position is a field position and requires frequent travel to college campuses. All work-related transportation costs will be paid for by KIPP Forward.Fellows provide transformational coaching, mentorship, and direct support to alumni in college through 1:1 advisement sessions on their campuses and touchpoints in between. Fellows assess the progress of our alumni towards college completion through our innovative “Persistence Benchmarks,” which measure financial health, academic habits and planning, socio-emotional health, and career planning. Through these consistent touchpoints and assessments, Fellows perform transformational coaching interventions to ensure our alumni make positive progress in all areas. The 2026-2027 College Success Fellowship is a one-year commitment from the date of hire through June 30, 2027. However, based on exceptional performance and mutual agreement, there may be an opportunity to extend the contract for an additional two years, allowing the Fellow to experience the full, standard Fellowship track from the beginning. Barring an extension, employment with KIPP NYC terminates at the end of June 2027.Duties and Responsibilities:General responsibilities include (but are not limited to):College Advising: Manage a caseload of approximately 125 college students, meeting at least once, but in some cases two to four times per semester based on student priority level, in addition to regular video/calls/texts, to provide advising services focused on college persistence and credit attainmentBecome an expert on your assigned campuses through research and exploration, with the goal to be able to direct alumni to their campus offices, resources, and supports early and oftenConnect, collaborate, and maintain relationships with key campus staff and support offices in order to best support our alumni and address challenges that arise efficiently and effectivelyConduct routine follow-ups to ensure successful registration and completion of coursework and drive registration for the summer term for students who are under-creditedAssist students in writing and submitting financial aid and enrollment letters of appeal when needed to maintain enrollment status and/or financial aidAssist students with FAFSA/TAP renewals and loan counseling completion when necessary.Recruit for and progress monitor students’ participation in KIPP Forward’s Wayfinders Career Programs, which includes completing a career assessment, resume and mock interview workshops, engaging in networking practices, and applying for a sophomore year internship or career exposure opportunity.Prepare alumni for a successful transition to NERA, the Y3+ alumni support program.Data Management: Track Persistence Benchmarks with every student contact on four key indicators of Persistence: Financial, Socio-Emotional, Academic, and Passion/Purpose/Plan (Career Readiness)Utilize KIPP Forward’s Caseload Engagement & Advising Management System (CEAMS) to analyze student academic data and progress towards goals,  prioritize campus visits and outreach, and focus your 1:1 meetings on transformational coachingDrive the submission of transcripts in January and MayDrive completion of our annual satisfaction survey from your caseloadTrack and maintain key student data points in our centralized data systems, including detailed notes of every student communication, enrollment changes, campus visits, and updated contact informationCollaborative Learning and Planning: Attend mandatory New Fellows Training. Ongoing professional development will be required quarterly, and may require travel to NYC for those placed in other regions (paid for by KIPP Forward).Engage actively in our continuous and intensive training program, which is intended to quickly build Fellows’ skills in coaching and content knowledge. Training includes workshops, team meetings, 1:1 weekly meetings with managers, observations and debrief cycles, webinars, and team step-backs. Participate in KIPP Forward’s Wayfinders Career Program and other career training programs to support Fellows’ professional development.Plan and participate in weekly one-on-one meetings with the College Success ManagerRegularly and openly communicate with the College Success Manager to seek guidance and support to navigate complex challenges alumni may be facingCollaborate with our Marketing and Communications associate to leverage social media to promote our programming and deliver critical information to studentsGeneral Administration: Submit all receipts for travel expenses on a weekly basis via our finance platformMaintain travel schedule on team calendarCollect FERPA waivers and other documentation required for successful coaching and interventionsRespond to emails, calls, and texts from staff and students within 24 hours
