Ready to drive your career forward with a global leader in premium mobility? Do you want to have experience in the automotive sector and speak fluent German and English? Are you proactive, solution-oriented, and looking for a new challenge you can take on from the comfort of your home? At SIXT, we’re expanding our team and looking for enthusiastic German-speaking Customer Support Agent SIXT Ride to support our customers across Germany – all while working remotely from anywhere in Spain.An open ear for our customers – nothing is more important to us. We're always here whenever there are questions, requests, or problems. Whether by phone, email, chat, or social media, in German or English – we’re not satisfied until our customers are. Do you already have experience as a call center agent, customer service representative, or support staff? Great – then jump right in! YOUR ROLE AT SIXT Together with the support team, you are the interface between customers and chauffeurs.
 You ensure we meet our high-quality standards and that every customer is safely transported from point A to B.
 You monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
 You ensure that each booked transfer is assigned to the appropriate driver.
 You make sure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.
 You take care of every customer – celebrity or not.WHAT WE OFFERWork-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal lifeEmployee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.Professional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.YOUR SKILLS MATTERYou are fluent in both German and English, with excellent communication skills.You are passionate about customer service and enjoy providing support and solutions to clients.You bring at least 1 year of experience in a similar customer-facing or service-oriented role.You are familiar with MS Office tools and comfortable working with digital systems.You thrive in a remote work environment and are available to work in rotating shifts from Monday to Sunday.You are proactive, solution-oriented, and always focused on delivering the best possible customer experience.Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!
