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A Family owned, growing and fast paced Automotive Tire and Service company seeking candidates to join team as an Automotive Tech. Excellent benefits and 401K.
Job Responsibilities:
Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
Advise the customer on the auto repairs that you recommend and offer a pricing quote
Communicate with parts sellers and technicians to make sure everything needed is on hand
Provide updates to customers as their work is completed
Answer detailed questions about services performed and price information
Maintain customer records by keeping all files organized
Schedule appointments over the phone
Job Requirements:
Basic math and accounting knowledge
Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
Computer and data-entry skills
Organizational and record-keeping skills
Ability to stand, walk, sit and lift up to 25 pounds
Have a teamwork mindset in the workplace and accept feedback on your work
Understand the typical format of company schedules in order to manage time efficiently
Ability to multitask, work in high-stress settings and offer flexible hours on your schedule
