Network Specialist/Network Engineer

Network Specialist/Network Engineer

25 Sep 2022
Rhode Island, Rhode island, 02901 Rhode island USA

Network Specialist/Network Engineer

Vacancy expired!

Network Specialist/ Network Engineer

Office of Information Technology (OIT)

Brown University, Providence, Rhode Island
The Network Specialist/Network Engineer works as a team member of the Network Technology Group to monitor, support and troubleshoot the data network and related services at the University. This position’s primary focus is to resolve break/fix issues and complete new service requests in a timely manner, as well as participate with the scheduling and execution of upgrades to network devices. This would include meeting with technicians on-site to coordinate planned maintenance or meeting vendors to perform site surveys. This position may also provide Project Management to design, maintain and improve the University’s network architecture. This position will participate in an on-call rotation during non-business hours.
Education and Experience
  • Bachelor’s degree preferred
  • For grade 9: 3 - 4 years of experience with wireless and ethernet network troubleshooting.
  • For grade 10: 5+ years of experience with wireless and ethernet network troubleshooting.
  • Training/certifications (such as CCNA, CWNA) preferred.
  • Customer facing technical support role requiring verbal and written communication with customers and using a ticketing system required
Job Qualifications
  • Programming or scripting using a common language such as Python is desirable
  • Managed network switch configuration, upgrade using common CLI commands. Understanding of layer 2 connectivity and concepts such as port configuration, VLANs, Trunking/LAG, and MAC addresses
  • Router configuration and basic routing concepts including subnets and subnet masks, next hop, routing tables and troubleshooting connectivity between subnets)
  • Wireless troubleshooting for coverage/performance issues using tools to assess signal strength, interference and client specific problems.
  • Basic firewall policy construction using source/destination addresses and ports and troubleshooting issues related to firewall policies
  • DNS configuration for basic records such as TXT, A, CNAME, PTR. Ability to use tools like “nslookup” and “host” to troubleshoot missing or incorrect information
  • DHCP configuration for subnets/address pools or reserved/fixed IP information
  • Client VPN concepts and troubleshooting connectivity issues
  • Familiarity with Network monitoring tools and concepts for monitoring performance, generating reports or alerts.
  • Packet capturing using tools like Wireshark
  • Experience with leading small to midsize projects required.
  • Managing and prioritizing assigned tickets using a trouble ticketing system
  • Ability to multitask and prioritize activities
  • Excellent customer service skills; tact and sensitivity in dealing with a diverse user community
  • Good written and oral communications skills required
  • Ability to multitask and prioritize activities
  • Excellent customer service skills; tact and sensitivity in dealing with a diverse user community.
  • Good written and oral communications skills required.
  • Possesses a willingness and ability to support a diverse and inclusive environment
Successful completion of a criminal background check and education verification is required.
This position is also subject to Criminal Justice Information Systems (CJIS) requirements.
To learn about Brown University’s benefits, please visit here for further information.
In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. For more information, please visit the Healthy Brown site.
To apply, please use this link to directly view the position on Brown’s Career Site at: [click apply for more job details];/a>
All offers of employment are contingent upon consent to criminal background screening check satisfactory to Brown.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.
About Brown (Please visit our website and get to know us better at:
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies.
With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse campus community consists of about 4,500 staff and faculty, 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members. Brown students come from all 50 states and more than 115 countries. Brown is frequently recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly competitive athletics, and beautiful facilities located in a richly historic urban setting.
Brown offers competitive benefits such as a generous retirement plan and education programs; details are available at: [click apply for more job details];/a>

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