Operations Associate 1

Operations Associate 1

22 Sep 2025
Rhode Island, Rhode island, 02901 Rhode island USA

Operations Associate 1

Vacancy expired!

OverviewPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .Responsibilities

Populates management reports and dashboards

Compiles data and prepare reports for weekly disbursement to management.

Creates and maintains ad hoc reporting as assigned.

Develops schedules to meet deliverable deadlines for all assignments.

Records and maintains staffing data

Maintains and updates relevant information of all agents, including extensions, schedules, programs, etc.

Prepares performance/production stack rankings of staff based on specific key performance indicators

Creates tools on an ad hoc basis that provide insight into agent productivity as assigned.

Collaborates with management on means of improving efficiency.

QualificationsEducation: High School diploma or equivalent required; Bachelor’s Degree preferredExperience: 1-2 years’ experience in payroll and accounts payable operations or finance, preferably in an automated system environmentRequired Skills:

Excellent accuracy and attention to detail.

Ability to work independently and as part of a team in a fast paced environment with multiple deadlines

Excellent written and oral communication skills.

Process improvement oriented.

Excellent spreadsheet skills.

Strong Microsoft Office applications skills (preferably with Excel, Word, PowerPoint and Access).

#LI-remoteCompensationCompensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $40,000-$50,000 . In addition, PCG provides a range of benefits for this role. EEO StatementPublic Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.>Job Locations USPosted Date 5 hours ago (9/21/2023 4:35 PM)Job ID 2023-9821 # of Openings 1 Category Operation Support Type Regular Full-Time Practice Area Health ServicesPublic Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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