Matunuck Oyster Bar is hiring an experienced, full time, Restaurant Manager to join our team. The Restaurant Manager supports the team and General Manager in managing the daily operations of an individual restaurant location, including the development and performance management of employees. In addition, they help optimize profits and ensure that guests are satisfied with their dining experience. The RM report directly to the General Manager.
GENERAL
Oversee and manage all areas of the restaurant and contribute to final decisions on matters of importance
Responsible for ensuring consistent high quality of food & beverage preparation and service
Deliver a consistently exceptional experience to guests
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Cash Handling/Banking
Staff Support
Basic understanding of POS systems and Payroll procedures. Coaches team on using available tools to manage daily operations
Ensures proper use of company forms, procedures and SOPs
Collaboration on food and beverage offerings
Responsible for daily financial reconciliation and end of night closing duties.
OPERATIONS
Oversee opening and closing of restaurant
Restaurant detail and auditing checklists
Identifying and forecasting equipment and R&M needs
Manage shifts including daily decision making, scheduling, and planning while upholding standards, product quality and cleanliness
Investigate and resolve complaints concerning food quality and service
Product receiving and invoice management
Assist with purchasing needs.
Staff productivity and labor
Support training initiatives by working with trainer and trainees
Product storage and rotation
Sanitation audits- work with EC to execute action plan
Inventory- counting, inputting, analyzing
Drives culture through training, consistency in messaging, fairness and integrity
Scheduling- understands forecasts and uses them to write effective schedules
Identifies future leaders and assist with their development
Reviews payroll daily and weekly for accuracy
PERSONNEL
Assists with hiring of line level employees. Conducts interviews and orientation of new employees
Understands and follows the onboarding process
Conduct orientation and oversee the on boarding and training of new employees
Responsible for development and accountability of fellow managers and employees
Maintain an accurate and up-to-date plan of restaurant staffing needs to prepare schedules and ensure that the restaurant is staffed for all shifts.
Provide daily and regular oversight of management team and direct development of all team members
Manage local human resources processes including discipline and policy enforcement
FINANCIAL
Conduct regular financial reporting and analysis in support of General Manager
Assist General Manager in adhering to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
Basic understanding of daily reporting of labor and revenue as a tool to control prime costs
Strong understanding of all reports, metrics and labor forecasting
Support all local accounting and personnel/payroll related administrative duties
HEALTH AND SAFETY
Compliance with regulations including food and alcohol safety
Enforce team member compliance with company policies and procedures
Ensure Health & Safety of staff and guests
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Complete accident reports promptly in the event that a guest or employee is injured
GUESTS AND MARKETING
Help deploy and manage local marketing initiatives
Provide strong presence in local community and high level of community involvement by restaurant and personnel
Ensure positive guest service in all areas
QUALIFICATIONS
Bachelor’s degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
Minimum of 3 years of management experience
Knowledge of computers (MS Word, Excel) and POS systems
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Must be eligible to work in the United States
PERSONAL REQUIREMENTS
Self-discipline, initiative, leadership ability and outgoing
Pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
Must possess great communication skills.
Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
Ability to determine applicability of experience and qualifications of job applicants
Commitment to honesty and integrity
WORKING CONDITIONS
Hours may vary if manager must fill in for his/her employees or if emergencies
Ability to perform all functions at the restaurant level
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion
Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment
We are located at 629 Succotash Road, South Kingstown, RI, approximately 30-45 min south of Providence, RI. RhodyOysters.com
Job Type: Full-time
SALARY
$65,000.00 - $75,000.00 per year
Experience level: 3 years managing a full service restaurant required
BENEFITS
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Restaurant type: Casual dining restaurant