Ellie’s, an award-winning restaurant in the Downcity Providence district, is seeking personable and reliable servers to join our team! If you have a passion for hospitality, food, and beverage and are a team player, we would love to hear from you!
We enhance individual strengths and see each team member as a valuable asset to our success. Learn more about the inclusive team atmosphere that we curate: https://youtu.be/oRLIyr-qcGo.
An ideal candidate would have:
Experience efficiently taking food orders while displaying warm hospitality and suggestively selling food and beverage items.
Key Responsibilities
Include, but are not limited to:
-Engage with guests with a Hospitality-first mindset
-Follow health and safety guidelines
-Have a thorough understanding of ingredients & methods of preparation for all food and beverage menu items.
-Be punctual with regular and consistent attendance
-Contribute to a positive, team-oriented atmosphere
-Showcase proper knowledge regarding the current POS system
-Ability to take orders efficiently, including online/over-the-phone orders
-Assist with food running when necessary
-Restock & serve pastries, drip coffees, and tea
-Exhibit basic wine-by-the-glass knowledge reflecting Ellie’s menus
-Maintain proper table and floor maintenance when necessary and offer assistance with restocking & cleaning when needed
-Suggestively sell enhancements to any food or beverage order
-Communicate with the back of the house professionally and adequately should there be any issues with orders (allergies, POS not printing, questions, etc.)
Metrics of Success
The following criteria can measure success in this role:
-Ability to direct and greet guests at a professional level while creating memorable experiences
-Remains calm and collected on the floor at all times, showcasing a welcoming demeanor
-Positive and productive attitude and professional demeanor.
-Positive and professional communication with teammates and guests alike
-Barista skills are a wonderful addition to this server role
Gracie’s Ventures Will Provide:
-Hands-on involvement with the leadership team and front/back-of-house operations as it pertains to Runner
-A warm, inclusive working environment and organizational culture
-Opportunities to make connections with individuals and businesses in the hospitality and restaurant industry throughout Providence and Rhode Island
Compensation
Position Type: Full Time (Over 30 Hrs./Week)
Shift Outlook: Dependent on Team Member Availability/Business Needs
Pay: Hourly Non-Exempt, $13/Hr. + Gratuity
Performance Schedule: 9-12 month formal review
Please email over a cover letter and/or resume to giulianna@graciesprov.com if interested.
