09/15/2024
Passport Specialist/Executive Assistant for Legal Passport LLC (Providence, RI)
Job Description:
Entry Level: Passport Specialist for Legal Passport Call Center
Job Duties: Fast, smart and smooth phone interaction with the last-minute traveler in need of a US Passport to get out of the country quickly. Premium Call Center skills are taught, along with a whole lot more.
A key part of the job is to prevent applicants’ mistakes before they make them.
It is not hard taking an order for a US Passport from a last-minute traveler who legally needs that passport for travel.
Good communication skills are required for notetaking, research, listening, comprehension, and remembering easy but important things. It goes a long way when you are personable while going out of your way to help.
A great voice is also recommended, and we would like a telephone interview to demonstrate that. Being literate with English, both verbal and written, and handling information timely, accurately, and efficiently is key. Spanish as a second language is also helpful but not required.
The smart learner and fast learner will be taught on taking orders, fostering customer relations, entering ACCURATE data into a custom database, using FedEx Ship Manager to make just a few air bills, and providing instructions (based on government regulations) by email and voice, and related job tasks. There is extensive phone interaction with customers calling from 20 markets where we have brick and mortar stores and local advertising in Google.
This is the opportunity for you to take a part-time or full-time job and grow it into a full-time career with a nice wage. You will develop a skill set to support your career development while you build an attractive resume. Management trainee and advancement is available to the right candidate.
Small office seeking team player for easygoing culture here.
Background check and clean record for handling US Passports.
Ability to start ASAP; hours are part-time or full-time, and FLEXIBLE, between 25 and 40 hours per week, afternoon hours prime - can lead to full time career for the right person.
Equal Opportunity Employer:
Seeking candidates who work hard, are self-motivated, who are honest and want to learn, and can deny personal distractions while working.
About Legal Passport: Legal Passport started as Passport Express in 1996 - the first Internet-based US Passport and Visa expediting service. Passport Express Services Inc was merged with Instant Passport LLC and both were sold to cibt (Center for International Business Travel) in 2006 and the owners then started Legal Passport LLC in 2011 - another premier, fast-growing passport expediting service in the Houston, San Francisco and Philadelphia US Passport Agencies.
Job Types: Full-time, Part-time, Contract
