Interviews customers, reviews and completes all forms required for successful entry into the program
Follows up on all no shows and reschedules their appointments
Conducts group orientations
Guides members to available online service options
Trains members on various literacy topics of interest
Teaches basic Microsoft Software courses
Administers quarterly entrance examinations to individuals to demonstrate progression
Contacts potential members provided by outreach staff
Performs Job Readiness Training components on a weekly basis
