BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose: Performs field investigation and service in response to customer complaints and meter work.  Collects water samples when needed. Reports to the T&D Superintendent. Responsible for enforcing/complying with all Company Environmental Health and Safety Procedures.Primary Duties/Responsibilities: Completing work orders by turning water on and/or off, setting, removing, repairing and/or replacing residential water meters and recording data.Investigating billing complaints in the field by confirming readings and checking for leaks or main breaks.Monitoring cross-connection control and/or locating service lines.Delivering notices for termination of service to delinquent customer accounts and attempting customer contact for collection.Performing routine meter box maintenance, ensuring lids are secure, meter registers are legible, and sufficient access to meters exists.Responding to customer inquiries in a professional and courteous manner.Performing duties and responsibilities of Meter Reader as necessary.Assist with T&D Operations as needed, setting up job sites with required signage and traffic cones, traffic control, and assisting T&D staff with any other required work as needed.Assist Chief Well Field Operator as needed with treatment operations, flushing hydrants, heavy lifting may be required.Overtime as part of an on-call schedule is required.
