Retail Manager 2, Regional Operations Support

Retail Manager 2, Regional Operations Support

02 Jun 2022
Rhode Island, Warwick, 02886 Warwick USA

Retail Manager 2, Regional Operations Support

Unit DescriptionRetail Manager needed in Warwick, RIWork for a company that cares for its people and offers opportunities for personal growth.Sodexo is seeking a Retail Manager for Kent Hospital in Providence, RI . T he Retail Manager will be part of a team who oversees 35-40 employees with a high volume in retail sales. This is a fast paced and exciting account and is seeking for a Retail manager who encompasses high energy, laser focused, creative and imaginative with a discriminatory eye for detail.The successful candidate will:motivate, coach, mentor and develop frontline staff.

provide stellarcustomer services.

ensure company food and physical safety programs and standards are followed.

conduct retail brand standard audits (in-house and national brands).

maintain integrity of retail branded concept standards (national and in-house brands).

manage the opening and closing the operation as well daily retail food service operations.

ensure all needed signage is in place.

maintain all product merchandising, marketing, and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization.

possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.

exhibit flexibility to take on additional responsibilities as needed and/or

demonstrate working knowledge of automated food inventory, ordering, production, and management systems as well as menu graphics programs.

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts.Click here for more information aboutSodexo’s Benefits ( .Not the job for you?At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Culinary jobs ( .Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.Position SummaryThe Manager II, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and RepeatablePrimary Responsibilities:Client / Customer Service - 20%Navigates the client organization through effective communication while influencing and persuading at multiple levels. Seeks to collaborate for win-win outcomes.

Provide effective communication for clients and customers to ensure excellent customer service.

Effectively partners with client and Sodexo employees to drive successful outcomes.

Complies with all client policies and procedures.

Operational Excellence - 40%Owns, drives, and measures operational excellence outcomes of Sodexo and client.

Effectively deploys, embeds and ensures Sodexo standardized processes are in place.

Creates a continuous quality improvement culture that drives operational efficiencies.

Drives change and creates a culture where change is embraced and operationalized.

Utilizes all operational processes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.

Accountable for effective utilization of labor resources.

Analyses data to engage in data driven decision making using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business.

Effective risk management by ensuring consistent regulatory and legal compliance.

Compliance with supply chain management requirements.

Understands and effectively manages unit finances in the Sodexo budgets.

Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.

Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.

Effectively delegates operational responsibilities to appropriate individuals / positions.

Follows best practices in decision making to determine best solutions for the business.

Safety - 10%Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

Behaviors include: Working as a team for safety

Communicating Effectively for Safety

Managing Safety Risks

Optimizing Human and Environmental Factors

Recognizing, respond and reporting incidents

Adherence to all operational safety practices and protocols

Drives a safety culture throughout the team

Talent - 10%Ability to effectively manage aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.

Creates a culture of continuous learning and development for self and those within the unit assigned.

Qualifications & RequirementsBasic Education Requirement - Bachelor's Degree in a relevant field or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical NutritionSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.Location US-RI-WARWICKSystem ID 814058Category General ManagementRelocation Type NoEmployment Status Temporary - Full-Time

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