Work Location:United States of AmericaHours:40Pay Details:$68,640 - $102,960 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Personal & Commercial BankingJob Description:Solutions Analyst III ensures TD Bank has products and processes that are customer-oriented, scalable and cost effective to meet the market demands of our customer segments, Faster, Better, and Cheaper. This position is responsible for the remediation of FCRA Furnishing discrepancies, oversight of solution delivery and ongoing monitoring of system of record furnishing processes.Depth & Scope:
Coordinates with internal and external resources needed to successfully complete projects and deliver solutions that address business needs
Works with Business Line, Risk, and Operational partners to execute or, facilitate business line activities required for Solutions including planning, business requirements, and vendor relationship management
Provides expertise, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners
Maintains and administers systems business functions to ensure continuous and uninterrupted system availability
Manages large projects including task and responsibility delegation, in support of Solutions initiatives
Assists in developing implementation plans for specific components of the Solutions strategy
Participates in enterprise solution design, development, and documents standards that apply for business applications
Creates design for Solutions requirements
Conducts business analysis, joint review sessions and facilitates processes to elicit business and functional requirements
Assists in the development of specific components of the Solutions strategy
Education & Experience:
Bachelor's degree or work experience equivalent to Bachelor's degree required
7+ years' experience required
In depth knowledge of business line, business model, operations
Demonstrated communication skills
Demonstrated problem-solving skills along with good decision making skills
Excellent follow up skills and the ability to manage competing priorities according to business need
Demonstrated ability to handle large projects, including task and responsibility delegation
Progressively responsible experience in large scale corporate systems analysis
Demonstrated ability to independently translate user requirements into technical specifications
In depth process improvement skills
In depth technical knowledge and the ability to apply it to various system issues and training situations
Demonstrated ability to troubleshoot research and correct the majority of system malfunctions
Demonstrated time management skills and the ability to prioritize competing tasks
Preferred Quaifications:
FCRA Furnishing Business Process Knowledge
Retail Servicing Business Process Knowledge
Collections and Recovery Business Process Knowledge
US Bankcard Business Process Knowledge
TDAF (low priority), TSYS (priority based on volume), AM, LoanServ, CACS Business and Technology Acumen
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
