This role is to ensure the accuracy and quality of reports produced by Next Health consultants in a timely manner as well as providing consultants and customers with technical advice relating to reports and permanent impairment/disability assessments.To coordinate and deliver a range of high quality, customer focused business administration support and duties for the provision of independent medical assessment and advice to Next Health team members, consultants, customers, clients and visitors.Key Responsibilities include, but are not limited to:Review of medico-legal reports in line with quality framework and relevant regulations and legislation.Undertake quality assurance of reports, AMS forms and permanent impairment/disability assessments and ensure they are compliant with:Specific customer and/or legislative specifications;Next Health standards and processes and;Appropriate guidelinesIdentify inaccurate, deficient or incomplete reports and where necessary liaise with the relevant stakeholders (consultants, customers or team members) to get the matter resolved.Where required assist with consultant, customer or team member training sessions.Support the General Manager, Operations Manager and Report Production and Quality Coordinator in the induction of new consultants and new team members.Where required escalate to the Report Production and Quality Coordinator, consultant or customer any matter that requires intervention.Where applicable, advise Report Production and Quality Coordinator, consultants and customers of possible delays in turnaround times.Prioritise according to consultant availability, customer special requests and urgent requests.Work collaboratively with team members to ensure prioritisation of workflow. #Next Health
