Full Time, Max-Term opportunity until March 2027Based in Bankstown, on the lands of the Dharug People$36.78+ per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550Make every interaction countJoin Each's Early Childhood Approach team and play a vital role in supporting children, families and communities to access the information, services and supports they need.As the Customer Service and Data Coordinator, you'll be at the heart of our service operations, combining exceptional customer service, administration, coordination and data reporting expertise to help ensure families receive a positive and seamless experience. Working closely with the Regional Lead and multidisciplinary team, you'll contribute to service excellence, informed decision-making and continuous improvement across the program.Your role, your impact
In this diverse and rewarding position, you will:Be the first point of contact for families, staff and stakeholders, creating a welcoming and professional experienceManage enquiries via phone, email and face-to-face interactions, including complex or sensitive mattersCoordinate site operations including appointments, meeting rooms, fleet bookings and shared resourcesProvide high-level administrative support to the Regional Lead and multidisciplinary teamOrganise meetings and events, including agendas, minutes and follow-up actionsSupport onboarding activities and site-based operational processesGenerate, analyse and distribute reports to support service delivery, planning and performance monitoringMaintain data accuracy and integrity through effective data entry, validation and monitoring practicesIdentify trends and insights to support continuous improvement and informed decision-makingPromote workplace safety and compliance through coordination of site-based health and safety activitiesThrough your work, you'll help create positive experiences for families while providing the operational and reporting support that enables services to run effectively.Who we're looking for
You are an organised, proactive and customer-focused professional who enjoys working across administration, coordination and data reporting functions.You'll bring:Minimum 5 years' experience in a busy, client-focused administrative environmentDemonstrated experience in reception, administration, stakeholder engagement and site coordinationStrong data reporting and analytical skills with the ability to identify trends and insightsAdvanced Microsoft Office skills, particularly ExcelExcellent written and verbal communication skillsStrong organisational and time management skills with the ability to manage competing prioritiesHigh attention to detail, accuracy and confidentialityA proactive approach with the ability to work independently and exercise sound judgementA collaborative mindset and commitment to continuous improvementCapacity to work onsite five days per weekWhat will make you stand out?Experience supporting senior leaders and/or multidisciplinary teamsUnderstanding of NDIA systems, data or performance reportingExperience working within the not-for-profit sectorWhat's in it for you?
At Each you'll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care.Balance your way – Flexible work arrangements to help you juggle work and life commitments.Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress.Free, confidential support – Our Employee Assistance Program is available for you and your family.Fitness Passport – discounted access to hundreds of gyms, pools and fitness facilities nationwide.See more Each benefits under the 'Work with us' tab on our website.To view the full Position Description, click here or visit each.com.au, go to 'Work With Us' > 'Careers' > 'Open Roles' and search for this position.For more information contact Katrina Saunders, Early Childhood Approach Senior Practice Lead via Katrina.Saunders@each.com.auApplications Close: Wednesday 5th August 2026
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care. We're committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
