We are looking for a Senior Project Manager to support the Jellyfish Training team. Though you will be based in South Africa, most of your time will be focussed on UK and US projects and deliverables, you will work closely with our team to provide a consistent, efficient, and high-quality service across deliverables. Reporting to the Chief Solutions Officer, TrainingYou will work inside the training function and be involved in the smooth delivering of both simple and complex training projects which are being provided to external customers. Clients include the likes of Google, Samsung, Adidas, Boots and many other leading brands.Your primary responsibilities will include:Demonstrate a solid strategic and executional understanding of our service, and our client's businessEnsure projects are set up, managed and closed correctly providing accurate business intelligenceSupport pulling together commercials and SOW's for large-scale training projectsEnsure revenue forecasts for ongoing projects are accurateWork closely with the operations team to ensure effective resource management across our team of instructors.Develop/update, promote and implement appropriate plans for the account, working in collaboration with other team members to help us achieve our operational goals and reach our financial targetsBe the go-to operational person on the account, both internally and externallyManage the workload scoping, briefing process, internal quality control, and at times external client comms to ensure that the team continues to deliver high-quality serviceCan run client calls, including setting agendas, compiling project status reports, keeping accurate records and ensuring all actions are followed up on.Support team members to achieve team goals and objectives
