 Role Purpose
To provide communications solutions to customers by promoting and matching products & services to customer needs.
To actively grow client markets, thereby generating revenue and improving customer satisfaction.
Experience Required
Essential
6 months sales/customer service experience as a call center agent
Competencies & Skills Required
Essential
Customer Care
Numeracy
Products
Telephone Etiquette
Stress Tolerance
Multi-tasking
Processing Speed
Comprehension
Selling Techniques
Interpersonal
Communicating
Listening Skills
Computer Applications
Problem Solving
Time Management
Reading & Writing
Information Locating
