SCOPE OF POSITIONThis is a full-time, in-person position based at one of our office locations in Raleigh-Durham, Charlotte, or Charleston.The Account Management Data Analyst drives key global projects within the Account Management Program, leveraging data insights to support decision-making, enhance operational efficiency, and drive sustainable business growth. This role is responsible for executing the technical roadmap, developing scalable data solutions, and delivering high-impact reporting for executive leadership.The ideal candidate must be an independent worker with a passion for data, a strong desire to learn, and an ability to develop innovative ways to analyze and present data in a real-world environment. This role offers the opportunity to work with large and complex data sets, applying strong data analysis skills and technology. A high level of attention to detail, strong research abilities, and proficiency in Excel and other analytical tools are essential.The scope of the Account Management Program includes:Global Account Management  (GAM) ProgramCustomer Relationship Development (CRD) ProgramAccount Development Program (ADP)KEY RESPONSIBILITIES  Data Analysis & Reporting SolutionsDevelop and implement reporting solutions to drive data-driven business decisions.Integrate and stage external data sources for sustainable reporting.Define and track KPIs to measure program success.Design, implement, and maintain reports using third-party and in-house reporting tools, including Power BI, Excel, and InetSoft.Build interactive reports and dashboards using Excel, Power BI and other reporting platforms to visualize key insights.Conduct in-depth data analysis to identify business trends, patterns and anomalies and communicate findings effectively.Prepare, review, and analyze internal and external reports, including KPIs and sales. performance/recognition reports, and present insights to the sales team.Business & System AnalysisIdentify data requirements and optimal formats for customized solutions.Overcome data challenges by sourcing from multiple warehouses and external sources.Maintain and optimize database structures for efficiency.Stakeholder Collaboration & ExpertiseAct as a business stakeholder in IS development efforts.Align with internal teams to improve reporting solutions.Research and implement new data tools and platforms.
