The Regional Operations Manager regularly evaluates branch merchandising, operating systems, policies, procedures, and processes to drive operational excellence, efficiency, and continuous improvement. This role fosters a culture of collaboration, knowledge sharing, and professional development across assigned markets. Additionally, the Regional Operations Manager supports the recruitment, coaching, and development of Branch Managers and Branch Sales Associates, ensuring a strong talent pipeline for current and future leadership needs within the wholesale branch network.Responsibilities:Customer-focused leader with a proven ability to coach teams, develop talent, and understand customer needs.Lead operations, sales performance, and profitability for a portfolio of wholesale branches within an assigned market.Develop and execute strategic plans to maximize sales growth and operational performance across all branches.Ensure consistent delivery of exceptional customer service and partner with local sales teams to drive branch traffic and strengthen dealer relationships through customer feedback and engagement.Recruit, hire, train, develop, and motivate Sales Associates, Warehouse Associates/Drivers, and Wholesale Branch Sales Managers while fostering a high-performance culture focused on achieving sales and EBIT objectives.Conduct regular operational audits, sales reviews, and business performance assessments using business intelligence (BI) tools to identify opportunities for revenue growth and profitability improvements.Demonstrate exceptional communication, interpersonal, and leadership skills, supported by strong integrity and personal accountability.Utilize superior organizational, planning, and time management skills to effectively manage multiple priorities and initiatives.Drive leadership development initiatives across the region, ensuring a strong talent pipeline and readiness for future leadership opportunities.Analyze operational challenges and implement effective solutions to improve processes, efficiency, and business outcomes.Communicate effectively with diverse audiences at all organizational levels through strong verbal, written, and presentation skills.
