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Description Responsibilities: Handle incoming phone calls, addressing customer inquiries and providing status updates. Ensure all customer requirements are received and applications are complete. Manage basic processing tasks as required. Maintain a high standard of customer service at all times. Utilize communication skills to effectively resolve customer issues. Operate in a fast-paced environment, adapting to the dynamic needs of the role. Ensure accuracy in data entry and order entry. Utilize Microsoft Excel and Microsoft Word to maintain and update customer records. Schedule appointments as necessary, ensuring efficient time management. Handle inbound and outbound calls professionally, maintaining a positive company image.If this sounds like the job for you, please APPLY today! Contact us directly @ 515.244.2500 or apply through our Robert Half website!Requirements Requirements: Proven experience in customer service roles Proficiency in answering inbound calls and making outbound calls Experience in a call center environment will be beneficial Strong skills in data entry and order entry Ability to work in a fast-paced environment and handle pressure Strong problem-solving skills and ability to think on feet Detail-oriented with a focus on quality and accuracy High school diploma or equivalentIf this sounds like the job for you, please APPLY today! Contact us directly @ 515.244.2500 or apply through our Robert Half website!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
