Revenue Operations (RevOps) Manager - Telecom/ConstructionSioux Falls, SD (http://maps.google.com/maps?q=Sioux+Falls+SD+USA) Business DevelopmentJob TypeFull-timeDescriptionTAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.We are seeking a Revenue Operations (RevOps) Manager to join our team in our Sioux Falls, SD office. As a company we are transitioning from a satellite (operations office) structure to centralized business development model with goals of:
Engaging with governments and companies with major construction initiatives to proactively shape the project design and become a preferred construction provider
Enabling the operations teams to work with local customers and opportunities
The RevOps Manager will design a system that efficiently captures new business development opportunities through the sales team, field team, and pre-construction team, and provides management with insights to enable the teams to win more deals at higher dollar amounts.Why TAK?
Full Time
Paid Weekly
Compensation: $80K - $120K annually, DOE
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The RoleDesign, implement, and revise sales, marketing, and pre-construction systems
Understand pre-construction data and business requirements for the CRM (Zoho), modify to ensure ease of use and adoption
Assist with design, architecture and integration of cost-estimate tool (Bid 2 Win) to associate cost estimates with business development opportunities
Integrate data from core programs to CRM for tracking/accountability of deal outcome
Examine other software that would make pre-construction more productive (e.g. RFP automation software, marketing automation software, pipeline insights software)
Stand-Up and maintain a transparent and clean sales pipeline
Provide training, access, and support for teams to enter and maintain new business opportunities
Enter, monitor, and maintain updated opportunity records from business development and pre-construction resources
Proactively work with pre-construction and field teams to collect update on stagnant deals
Provide weekly reports and dashboards to leadership to understand current funnel, changes, and items to address
Build a lead management system and design a process capable of providing ROAS on marketing initiatives
Understand lead sources and resources / systems required to enter these leads into the CRM
Take generated leads from tradeshows and upload into the system to assist with tracking
Set up reports and dashboards to understand pipeline contribution and bookings based on lead sources
Deliver these insights to sale leadership to distribute future marketing spend towards highest performing channels
Provide market and opportunity insights to Strategic sales team and local operations offices
Leverage Market study (Altman Solon) data to prioritize strategic accounts, and deliver high-opportunity local accounts to biz dev resources
Track current government funding (BEAD, RDOF) and distribute news to business development and local operations leadership
Enter any market opportunities as leads in the system, and provide a way for closed loop follow up on these funding opportunities
Enable and train the Pre-Construction team to adopt and consistently utilize CRM and other systems
Create a training program for pre-construction, biz dev, and other selected users to leverage CRM and gain transparency on new business pipeline
Enable team with process and system documentation, playbook, and videos
Build Zoho/CRM onboarding program with certification requirements for all future Zoho users
Desired Experience
Experience scaling an organization through process improvement, system design, and KPI / Reporting initiatives
Comfortable conducting rote tasks, such as data entry, uploads, and revisions with CRM system
Has managed the end-to-end marketing, sales, cost-estimate systems and provides clean, useful data to sales and the broader organization
Capable of executing or providing guidance to 3rd party integrators for future add-on acquisitions
Capable of operating in the dynamic and fast-paced culture required in Private Equity; prior PE experience is a plus
Requirements
4+ Years of experience in revenue operations, business analytics, or similar role required, leadership experience preferred
Bachelor’s degree in business, IT, or related field
CRM administration certifications a plus
History of administering/managing CRM and CPQ systems within a sales organization (Zoho CRM, Bid 2 Win [CPQ], etc.)
Preferred background in construction/telecom or a tangential market
Ability to effectively communicate with management and leadership
Proficient in Excel and PowerPoint for data analysis and presentation purposes
Travel up to 25% annually, if residing outside of Sioux Falls, SD
Valid driver’s license
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Equal Employment Opportunity (EEO) EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Salary Description$80K - $120K annually DOE
