As the Conference and Events Sales Coordinator, your expertise lies in the finer details, and you understand that even the smallest components can have the most profound impact. Your role involves collaborating with clients, suppliers, colleagues, and management to create experiences that leave unforgettable memories. You will coordinate contracted conference and events through the customer journey cycle till post-event follow-up in order to ensure client satisfaction and repeat business. In this role you will report to the Director of Sales & Marketing and be responsible for:Responding to client enquiries and contacting clients to determine their meeting and event needs.Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports.Provide assistance in the formulation of quotations for conference proposals - covering venue, function, menu, and accommodation costs. Complete organisation of conference activity and events from confirmation to post-event follow-up in order to ensure client satisfaction. Develop and maintain effective relationships with clients and meeting managers, to ensure customer satisfaction and repeat business.
