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Salary: Grade 9 ($49,487 - $59,786)Work Hours:Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)
Hours may vary due to work assignments or projects.Work Location: City HallFLSA Status:This is anExemptposition.Department: ED Homeless and Supportive HousingCLASSIFICATION SUMMARY:Incumbents in this classification are responsible for facilitating placing homeless individuals and families into housing. By developing relationships with landlords and property management companies Housing Coordinator will work to be aware of viable housing units, and will use screening tools to determine fit of participants seeking housing and advocate on their behalf to landlords and property managers.Typical responsibilities include: Coordinating with local service providers; submitting requests for housing funds to grants administrator; tailoring funding requests to suit the clients needs and meet grant source requirements; build and maintain relationships with landlords by contacting landlords weekly to check for available units and updating the unit list weekly with those available units; utilizing funding sources to negotiate with landlords; completing ongoing training to ensure compliance with HUD and CoC standards; driving and walking to remote homeless sites in the wilderness, under bridges, and in rural and urban areas; complete HMIS data input to satisfy HUD data compliance standards; perform office management such as paperwork, data entry and scheduling; driving to homeless service provider agencies to meet with homeless individuals and families; building a relationship with homeless individuals and families; filling out paperwork with homeless individuals and families; submitting paperwork to correct agency; completing HQS compliant inspections to satisfy HUD living standards for all leased units; following up daily with both the homeless individuals and agencies to ensure paperwork is being processed in a timely fashion; attending weekly meetings and making daily reports to Lead Housing Navigator; coordinating appointments with landlords and driving homeless individuals and families to look at permanent housing. Housing coordinators will be cross trained in outreach and service coordination in order to provide a multidisciplinary team approach to services.This position will transport homeless individuals and families and meet homeless individuals and families in remote areas of the city. This may involve visiting locations that may feel dangerous, encountering living conditions that many might feel uncomfortable in, and walking, climbing, crawling, etc. to get to locations. This position can be psychologically demanding. Many individuals experiencing homelessness are also experiencing mental health and/or substance abuse issues, which can make communication difficult. This program is committed to housing individuals and families experiencing homelessness as quickly as possible, and providing wrap-around services for individuals and families, regardless of current circumstances of the individuals and familiesSERIES LEVEL:This is a stand-alone position.ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)Coordinate with area service providers as to the location of homeless individuals and drive personal vehicles and walks out to remote homeless sites in the wilderness, under bridges, and in rural and urban areas to visit with homeless neighbors.Finds, identifies, and works to establish a relationship with homeless individuals and families on by name lists.Mediate with landlords, obtaining utilities and making moving arrangements when indicated. Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities.Maintain Client Records Maintains client related data systems, including case notes and HMIS entries.Complete and submit grant requests for housing funds to grants administration.Complete HQS inspections and Lead Based Paint visual assessments to ensure compliance with HUD standards.Prepares related reports including but not limited to: outcomes, successes, etc.Maintains a relationship with existing property managers/owners and establishes new relationships with those willing to house program's clients.Works a flexible schedule to meet the needs of the program, staff and clients and to be responsive to changing environmental conditions which may impact homeless people.Drives a personal vehicle and walks out to remote homeless sites in the wilderness, under bridges, and in rural and urban areas to visit with homeless neighbors.Finds, identifies, and works to establish a relationship with homeless individuals and families on by name lists.Carry a Caseload of homeless individuals and families while working to place them into housing.Delegate tasks from caseload to outreach specialist. Through visits with individuals experiencing homelessness, identifies new homeless individuals and families and gathers appropriate information to add them to relevant by name lists.Regularly visits homeless service provider agencies to build relationships with agency staff and individuals experiencing homelessness seeking services there, in order to effectively pass on necessary communication to homeless individuals and families on by name lists.Researches resources offered locally in order to match homeless individuals and families with appropriate services, agencies, and case management.Coordinates with other agency providers or organizations to secure in-kind donations if grant sources are exhausted or unable to be utilized.Assesses, performs intakes, and works with people to address barriers to housing, creating individualized case plans to achieve goals; provides follow-up case management. Follows up and coordinates with agency staff regularly to ensure individuals and families proceed quickly into permanent housing.Coordinates with landlords and drives individuals and families to look at possible housing opportunities in affordable housing units.Coordinates and drives personal cars to transport individuals and families to necessary appointments that will help facilitate quickly getting individuals and families into housing.Ability to work independently with minimal supervision.Attends weekly housing group meetings to report on progress and be assigned new tasks.Reports on progress daily to Lead Housing Navigator.Must meet regular attendance requirements.Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.Performs other duties as assigned.DEPARTMENT SPECIFIC DUTIES(if any):MINIMUM QUALIFICATIONS:Bachelor's degree in social work or a related field, and one Three (3) Years of social work or human services experience; or any combination of equivalent experience and education.LICENSING AND CERTIFICATIONS:Valid Tennessee Driver's LicenseKNOWLEDGE AND SKILLS:Knowledge of: motivational interviewing and practices; working with persons in crisis situations; local homeless service provi
