Principal Responsibilities: Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.Provide on-call service as part of a rotation, including after-hours support.Troubleshoot electrical, mechanical, structural, and electronic issues on-site.Perform post-repair audits to ensure safety features are functional.Document findings and recommend corrective actions, including safety notifications to customers.Consult with customers on repair and safety issues, offering recommendations for material handling improvement.Produce electronic documentation using company tools, obtaining customer signatures.Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).Complete service reports and other required documents accurately and promptly.Communicate with the Field Operations Manager and Service Coordinator following established practicesMaintain company-issued equipment, vehicles, and assets in proper working order.Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.Follow established safety rules and procedures, including customer guidelines.Participate in monthly safety meetings.Perform other responsibilities as assigned by the supervisor.  
