OverviewCHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia. We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program Additional incentives for eligible full time day shift and night shift opportunitiesResponsibilitiesPretestingThis position is responsible for performing clerical support, maintaining supplies, and facilitating communication and workflow within the department. Responsibilities include contact with physician offices and the public through the scheduling of appointments and entry of data into the computer.
Answers the telephone within three rings using appropriate etiquette. Frequently checks voice mail and returns all calls by the end of day. Promptly delivers messages and routes calls as necessary.
Schedules pretesting lab work appointments for surgical and endoscopy patients within departmental guidelines. Coordinates with other team members and other departments to complete patients pretesting visit in a timely manner.
Communicates accurate information concerning a patient, physician, or associate in a timely manner recognizing the importance of information received and prioritizes communication.
Obtains the appropriate physician orders, charge by exception forms, and patient labels from the computer along with the correct packet of documentation forms to assemble the patient chart from the procedure booking sheet.
Manages faxed physician orders from offices either filing in the correct order or placing with the patient chart.
Assembles patient charts at least two weeks in advance for surgical patients and at least one week in advance for endoscopy patients.
Inventories and maintains office supplies, forms, and equipment to ensure availability for the department being mindful of cost and waste.
Make patient forms packets and label patient charts as needed.
Other duties as assigned by management.
QualificationsRequired Education:
High School diploma
Required Minimum Knowledge, Skills, & Abilities:
One year experience in a physician office or hospital setting
Preferred Qualifications:
Advanced medical certification course, ie. medical assistant, medical office assistant
Pay Range$15.00 - $20.33 /hourWe are an equal opportunity/affirmative action employer.
