Are you passionate about problem-solving and driving innovation? Do you thrive in dynamic environments where every day brings new opportunities? Do you like to travel? But not travel too far? If this sounds like you, then you need to apply for the Full Time Floating Solutions Specialist position we have open right now! Altra’s Floating Solutions Specialist is the forefront of our mission, working closely with members to understand their unique needs and develop cutting edge solutions that exceed their expectations!
Altra’s Floating Solutions Specialists will travel to both Clarksville Altra locations in Tennessee. (Wilma Rudolph and Madison St.) on an as-needed basis to fill in at those offices where and when assistance is needed. The Floating Solutions Specialist’s home office will be at the Clarksville, Wilma Rudolph office in Clarksville, TN. Because this position is a floating position, you will work in face-to-face offices, Kiosk style office and technology style offices. You will be required to work as a team and be able to work in fast-paced environments.
The Floating Solutions Specialist will also assist and show members how to use Altra’s self-service technology in the branch and perform Member Service and Consumer Lending functions, including, but not limited to:
Opening and closing of accounts
Teller services
Processing account changes
Completing share certificates
Work with IRA and Trust accounts
Process loan applications via phone, fax, internet, and in-person
Present loan products to members and provide loan recommendations
Perform savings bond redemptions
Gift card sales
Notary services, cashier’s checks
Print debit cards and handle member transactions as needed
Refer members to Real Estate Lending, Altra Financial Advisors and Business Lending
Qualified candidates will be required to have a High School diploma, GED or HSED. A two-year degree in business or a related field would be preferred, but not required. One (1) to three (3) years of financial or retail experience is required. Lending and sales experience would be helpful, but not required. Candidates must have strong knowledge of e-service products and be able to sell, promote and educate members on those products’ functionality.
This position will be 40-hours per week and will require flexibility within posted office hours; hours will be scheduled between 7:15 a.m. and 7 p.m. Monday through Friday. No weekends required!
Pay and Benefits:
Competitive wages plus participation in an incentive plan
Bilingual pay premium of $1.00/hour, after completing and passing the Spanish or Hmong language exam
Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options
Up to a 6% Employer-matched 401(k) + additional 3% employer contribution
Paid time off, volunteer time off, and your birthday off (paid)!
Employee-only perks and discounts
Why join the Altra team?
Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!
Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University!
An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.
An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, a Fitbit for all employees on Day 1, and an on-site fitness center at our Onalaska Operations Center!
Altra is proud to be a Great Place to Work® certified company five years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!
We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!
Experience
Required
At least one year of equivalent financial services, sales, and/or customer service experience is required.
Education
Required
High School or GED or better
Preferred
Associates or better
Licenses & Certifications
Required
Drivers License
